Reviews (624)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for automating bulk image editing, saving time for large catalogs. It enhances SEO by optimizing images, improving traffic and search rankings, and speeds up page loads with resizing and compression. Features like resizing, renaming, and watermarking are praised for ease of use. Merchants appreciate task scheduling, a user-friendly interface, and responsive support that provides clear guidance and resolves issues promptly.
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This is completely unacceptable.
We purchased your plugin and reached out to support multiple times, yet no one is responding. For a paid service, this level of support is extremely disappointing.
On top of that, the app itself is clunky, confusing, and not user-friendly at all. Instead of helping our workflow, it just makes things harder.
We expect a response and proper support as soon as possible.
Excellent app that delivers exactly what it promises, with a wide range of customizable settings. You can easily back up your content and restore it if you encounter any issues with your theme, which provides great peace of mind. The customer service team was responsive and provided a clear, precise answer to our request.
A fantastic app where the developer has pretty much thought of everything! Used to resize, reduce file size of loads of images to help increse page load speed. Can do so much more.
Recommend Hextom, excellent apps.
The editor doesn't save the state of the a session. Often, I am in the middle of selecting photos from a large set, and a wrong mouse click takes me back to the previous page after which I have to start making the selection all over again.
Great app
Great customer service. Easy way to edit pictures. Highly recommend
app is completely useless adds the same image via files so completely clogs up your library pooor design poor app poor support i asked for a refund due to multiple errors and they never gave it back to me
We're very sorry to hear about your experience. We've already processed your refund and sent several follow-up emails but haven't received a response yet. When you have a moment, please check your inbox or spam folder, or contact us at help@hextom.com so we can confirm everything has been resolved. We truly appreciate your feedback and hope your experience with us improves.
This app is easy to use and it make life a lot easier being able to bulk change names, titles etc. The best image editor I've used on Shopify
Still busy with editing, will submit a final review when done, but so far it looks easy and well set out
