Reviews (645)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its bulk image editing and SEO capabilities, which enhance product visibility and website performance. Its user-friendly interface suits all experience levels, with features like image resizing, compression, conversion, and alt-text addition. The responsive customer support and flexible subscription plans, ranging from free to paid, are also appreciated, making it a valuable tool for optimizing e-commerce operations on Shopify.
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A fantastic app where the developer has pretty much thought of everything! Used to resize, reduce file size of loads of images to help increse page load speed. Can do so much more.
The editor doesn't save the state of the a session. Often, I am in the middle of selecting photos from a large set, and a wrong mouse click takes me back to the previous page after which I have to start making the selection all over again.
app is completely useless adds the same image via files so completely clogs up your library pooor design poor app poor support i asked for a refund due to multiple errors and they never gave it back to me
We're very sorry to hear about your experience. We've already processed your refund and sent several follow-up emails but haven't received a response yet. When you have a moment, please check your inbox or spam folder, or contact us at help@hextom.com so we can confirm everything has been resolved. We truly appreciate your feedback and hope your experience with us improves.
Great customer service. Easy way to edit pictures. Highly recommend
This app destroyed my site when I uploaded a full backup that the app itself had previously created. It replaced all file names with numbers and characters of all kinds. Additionally, the undo functions do not work properly—it seems that the current way files work in Shopify is not compatible with how this app manages files.
Crazy tool and customer support, thanks so much team !
i use hextom apps on all the ecommerces i manage on shopify, i really don't know how could i do without
This app is amazing and especially the customer support. I highly recommend this to everyone!
This app is easy to use and it make life a lot easier being able to bulk change names, titles etc. The best image editor I've used on Shopify
I use Hextom to save us time to convert and compress product images in bulk. Excellent app. Recommended!