Reviews (567)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 19, 2024

awesome tool! allows us to quickly adjust adapt and get images in shape, and also continously keep filenames and alts optimized for seo!

Slowly
Sweden
21 days using the app
April 22, 2024

last year I subscribed to their most expensive plan because we have a lot of images in our store. BEWARE, it is NOT working!

You need to batch your images per 100 images per batch (in zip) for it to work, more than that, its not working. I worst part, I figured it out myself. I reached out to support then I was answered by the support named Channel asking me to send images. I sent and then after that, no reply at all, weeks have passed! so I figured out the way to make it work by myself. Poor customer support.

daintyduvet
United States
Over 2 years using the app
Hextom replied April 30, 2024

Hi Daintyduvet,

We're sincerely sorry for the inconvenience you experienced with our app. We have reviewed your case and have taken steps to ensure that this doesn't happen again.

We have sent several emails to assist you with using our app, but unfortunately, we have not received any replies yet. Could you please check your inbox or spam folder and reply to our emails when you have time? We are here to help you further.

April 3, 2024

This app used to work fine for me by resizing and also by adding watermarks to the images, however the watermark function is no longer working and the customer service experience is atrocious. They take their time responding to you and than give tyou the same generic responses with no help or solution to the problem. I would like a refund as the app watermark feature is not working for my site.

RevertMuslimahOnlineStore
United Kingdom
Over 2 years using the app
March 22, 2024

Once you get the hang of this application it's very easy and straight forward! I feel like with the subscription it should be unlimited edits but this app gets the job done none the less

SimpliDoor
United States
8 days using the app
February 8, 2024

This app saved me about 5000000000 hours of paying a virtual assistant to do tedious tasks. Amazing. The app developers also thought of some oddly useful stuff. I've had this app for a year or more and just noticed the feature where you can upload the same image to a large number of listings at once. So if you want to upload the same size chart to every shirt in your store and have that be the 3rd or last image or whatnot, you can do that very quickly.

The Bullish Store
United States
About 1 year using the app
December 6, 2023

Very good application, helps me save a lot of time in processing product images.
However, if the article uses product images, when the application changes the image file name, the image in the article will disappear due to the wrong url.

Enya Music Việt Nam
Vietnam
About 1 year using the app
September 28, 2023

What a brilliant app. Just makes everything so easy - saves me literally hours upon hours of work. (labour costs). It's paid for itself already.
I think i'll quickly eat into the 25,000 monthly credits though :(

iDRIVENZ
New Zealand
About 1 hour using the app
July 14, 2023

Used to bulk crop images, saved me a ton of time. Had to revert and manually re-crop a couple, but overall it was well worth the money for a large one-time use.

callistafaye
Canada
About 7 hours using the app
July 14, 2023

Good app, fast support. The app saves me a lot of time.
Features that I used: Alt text and rename files, I think it will be good for SEO. Fix the image to square, it makes my store display better.
Features I don't use: Minimize, I'm afraid it will degrade the image quality and make it look bad. Add watermark, I am afraid that images with watermark will be judged badly by google and affect SEO

Việt Music
Vietnam
Over 1 year using the app
November 23, 2025

Great customer service. Easy way to edit pictures. Highly recommend

CR Toys
United States
Over 1 year using the app