Reviews (2,255)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its bulk image editing and SEO capabilities, noting significant time savings and enhanced e-commerce operations. Features like cropping, resizing, adding watermarks, and automated SEO tasks such as image renaming and alt text additions are particularly valued. The interface is user-friendly and performs reliably, even with large image volumes. Customer support is also praised for being prompt and helpful, making it a vital tool for improving online product visibility and digital presence.

June 2, 2024

This was recommended to me by Meg Heckman. She and her Husband Chris are the Saints who brought me here.

Excellent Tool!

I mean who doesn't love a bit of BULK action!!!

Threadszy
United States
About 2 months using the app
April 22, 2024

last year I subscribed to their most expensive plan because we have a lot of images in our store. BEWARE, it is NOT working!

You need to batch your images per 100 images per batch (in zip) for it to work, more than that, its not working. I worst part, I figured it out myself. I reached out to support then I was answered by the support named Channel asking me to send images. I sent and then after that, no reply at all, weeks have passed! so I figured out the way to make it work by myself. Poor customer support.

daintyduvet
United States
Over 2 years using the app
Hextom replied April 30, 2024

Hi Daintyduvet,

We're sincerely sorry for the inconvenience you experienced with our app. We have reviewed your case and have taken steps to ensure that this doesn't happen again.

We have sent several emails to assist you with using our app, but unfortunately, we have not received any replies yet. Could you please check your inbox or spam folder and reply to our emails when you have time? We are here to help you further.

February 8, 2024

This app saved me about 5000000000 hours of paying a virtual assistant to do tedious tasks. Amazing. The app developers also thought of some oddly useful stuff. I've had this app for a year or more and just noticed the feature where you can upload the same image to a large number of listings at once. So if you want to upload the same size chart to every shirt in your store and have that be the 3rd or last image or whatnot, you can do that very quickly.

The Bullish Store
United States
About 1 year using the app
December 6, 2023

Very good application, helps me save a lot of time in processing product images.
However, if the article uses product images, when the application changes the image file name, the image in the article will disappear due to the wrong url.

Enya Music Việt Nam
Vietnam
About 2 years using the app
May 1, 2024

This app is easy to use and it make life a lot easier being able to bulk change names, titles etc. The best image editor I've used on Shopify

Abebe+Booker
United States
About 1 month using the app
February 5, 2024

I was OVERWHELMED by the fact that I am not especially "techno savvy" and needed my photos to be the same shape and size.

I reached out to "chat" and was helped by Darren. He walked me through my options and set me on the right path.

My distress over the situation DISAPPEARED!

Unwound Yarn
United States
Over 2 years using the app
May 31, 2024

Very good one, quick and easy to use

Centori Outdoors
United States
4 months using the app
December 4, 2023

If you're looking for a top-quality bulk photo editing program, Hextom is a perfect choice. This apps allows you to quickly and easily edit photos with a variety of features. You can resize photos, add alt text, rename files and more. After 4 months of usage, we have found that the results are always accurate and look great. What sets Hextom apart is their ability to choose whether you want to edit photos in 'manual' mode, or automate the editing with daily scheduling. Highly recommend!

Killington Sports
United States
6 months using the app
July 15, 2024

good

COELACANTH
Japan
2 months using the app
May 2, 2024

This app does exactly what its supposed to do and the support is truly awesome!!

Todays Fans
United States
Almost 2 years using the app