Hextom: Bulk Image Edit & SEO , 2,234 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its automation in image editing tasks such as cropping, resizing, and format changing. Its bulk editing feature is praised for significantly reducing time spent on image modifications. The app also offers SEO enhancements that have improved product visibility for many merchants. It's noted for its user-friendly interface, clear instructions, and excellent customer service. Features like watermark addition, alt-text for SEO, and PNG to JPG conversion for store speed optimization are also appreciated. The app's ability to optimize all images in a shop quickly, improving site load times, especially on mobile devices, is another highlight.
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It is so easy to use and it delivers on all its promises.
Awesome plugin that has saved us and the user tons of time on our site and therefore revenue.
The best app for bulking cropping and editing photos!
Good app, fast support. The app saves me a lot of time.
Features that I used: Alt text and rename files, I think it will be good for SEO. Fix the image to square, it makes my store display better.
Features I don't use: Minimize, I'm afraid it will degrade the image quality and make it look bad. Add watermark, I am afraid that images with watermark will be judged badly by google and affect SEO
Been installed for a few years and very happy with this app, thanks
Great app, makes it easy to edit photos, add sale stickers, resize your images and compress them. Highly recommend
You guys are doing well so far by showing us the true value of what your tools can do on our Store. By the way, it's good I found this app with so much feature I was looking for, and I'm glad to recommend it to more people. You're the best.
easy to use interface, free version is okay although would need a paid plan for larger stores with lots of images.
I uninstalled this app, yet am still getting charged $99.99 per month. Please refund us and stop charging us. I have contacted shopify directly to attempt to get our money back - it even confirms in the billing that it was uninstalled Hextom: Bulk Image Edit & SEO (Uninstalled) $99.99 Bulk Image Edit Enterprise: 2023-05-20 - 2023-06-19
Hi,
I hope this message finds you well. I wanted to take a moment to address a matter regarding the billing process following the uninstallation of our app, and also share some positive news.
Firstly, I'd like to clarify that the last charge you observed on your bill occurs subsequent to the uninstallation of the app. You may have noticed that the app is labeled as "uninstalled," which serves as an indicator that your subscription has been canceled. It's important to note that this does not imply any ongoing charges after uninstallation. Rather, it signifies the final bill in the billing cycle. This practice is consistent across all apps that operate on a monthly fee structure, ensuring fairness and transparency for our valued users.
Now, I am delighted to inform you that we have taken proactive steps to enhance your experience. Although it may not have been explicitly mentioned earlier, we have gone ahead and issued a refund for the charge incurred between the dates of 2023-05-20 and 2023-06-19. We sincerely appreciate your continued support and wanted to demonstrate our commitment to your satisfaction.
Should you have any further questions or concerns, please don't hesitate to reach out to our dedicated support team. We are here to assist you in any way we can.
Thank you for your understanding, and we look forward to providing you with an exceptional app experience.
Warm regards,
Sophie
im really liking this app, it has improve my alt texts, but i want to really learn how to use it more. It has many features that I know I probably should use, but Im still learning