Reviews (2,255)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving bulk image editing features, such as resizing, cropping, and renaming, which are essential for large catalogs. It enhances SEO by optimizing image names and alt texts, supports ADA compliance, and includes automation for daily tasks. The user-friendly interface and reliable customer support are frequently praised, making it a cost-effective tool for improving product visibility and operational efficiency.

January 17, 2025

This app is SUCH a time saver. Makes my site more ADA compatible and SEO friendly. I suggest it often!

Ruby Joy Boutique
United States
About 2 years using the app
November 18, 2024

Excellent, fast and patience customer service. They answered instantly and talked me through sorting out the issue I had created!

Revived Artisan Eco Home Decor
Australia
15 days using the app
December 5, 2024

Such a time saver!

Otaku-Taco
Australia
4 months using the app
August 25, 2024

Hextom: Bulk Image Edit & SEO is one of the best apps for your store on Shopify. The seamless execution of bulk editing is absolutely priceless.

Thirsty, Indeed
United States
4 months using the app
March 27, 2024

We would be lost without this app: cropping images, resizing, changing formats,...you HAVE to automate this when you´re getting so many new items every season! We´re running this app on a daily-task basis and it works perfectly fine. Since we have a limited number of images that can be rendered per month, you can chose which images you want to be done, for example only those visible at the moment. Also really helpful with SEO. You can name images, include your shopname...highly recommended!

ROTATION BOUTIQUE
Germany
Over 2 years using the app
May 31, 2024

Had trouble understanding how the edits work and customer service was super prompt and helpful! Responded right away and walked me through how to resolve. I use another one of the Hextom apps and they never disappoint. Thank you!

8Twenty3 Boutique
United States
Over 3 years using the app
July 27, 2024

Excellent app. Easy to use, save me tons of time. Thank you

VAPEVO
France
Over 2 years using the app
July 14, 2024

This app's been a life-saver to rename all my image filenames. Thank you for a great app that works well! I just wish I could select all images to rename individually instead of having to manually click every single image I want to rename.

Elite Reformer
Australia
28 days using the app
August 6, 2024

Great app, we have daily tasks to optimize our images. Perfect fit for a optimized website.

Lucasgift - Shop for custom, unique, personalized gift items
United States
4 months using the app
April 22, 2024

last year I subscribed to their most expensive plan because we have a lot of images in our store. BEWARE, it is NOT working!

You need to batch your images per 100 images per batch (in zip) for it to work, more than that, its not working. I worst part, I figured it out myself. I reached out to support then I was answered by the support named Channel asking me to send images. I sent and then after that, no reply at all, weeks have passed! so I figured out the way to make it work by myself. Poor customer support.

daintyduvet
United States
Over 2 years using the app
Hextom replied April 30, 2024

Hi Daintyduvet,

We're sincerely sorry for the inconvenience you experienced with our app. We have reviewed your case and have taken steps to ensure that this doesn't happen again.

We have sent several emails to assist you with using our app, but unfortunately, we have not received any replies yet. Could you please check your inbox or spam folder and reply to our emails when you have time? We are here to help you further.