Snapchat Ads

Horrendous customer support. I started up some ads and was instantly locked out of my account. Ive been getting charged for ads for over a month. $156. Customer support has been terrible back and forth with automation. There is literally no resolution to my problem and they cant remove my payment method. Oh but they sent me a screenshot saying that their conversions showed I had 2,000 clicks. I have google analytics, google tags, and obviously shopify analytics and I can literally see how much traffic I get from snapchat ads. It is nowhere near this number. I would be very careful about this sketchy ad program.