Reviews (637)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy integration and user-friendly interface, ideal for targeting younger audiences with formats like Stories and AR Lenses. They find the advertising costs affordable and effective for boosting e-commerce and brand awareness. Features like precise targeting and vertical videos enhance ad engagement. Support is also highlighted as responsive and beneficial for improving advertising strategies.

Edited December 10, 2025

Integration was extremely fast

PB&Jay's Goods
United States
About 1 year using the app
January 15, 2026

I love you

Amaryllisstores
United States
8 days using the app
September 24, 2025

Useless app and customer service.

Matchatori
Sweden
About 2 months using the app
September 1, 2025

Keep trying in going back and forth between snapchat and Shopofy. I had hard time shopify integration.

Veme214
United States
10 months using the app
Edited March 8, 2025

No real experience just setting it up. Just connected it. I have not ran an ad yet. Process was seamless. Now I’m trying to do the business part and unfortunately, the business set up. Emailed didn’t come through for some reason to verify, but I’m working on it.
Got that issue figured out it did not send to AOL so I used the Gmail.
Now the ad is up and running and it’s cool. Trying to figure out the analytics to continue marketing.
Unfortunately, I started the campaign and I’m trying to stop the campaign because I thought I just did it for a two day run. Have to figure that out next.

NorthNature
United States
Over 2 years using the app
July 16, 2025

1 star is a lot for this app. it will work good in the very beggining. then you will get charged for deleted or paused ads. lets not talk about costumer service they either dont know what they are doing or they simply dont want to help.

also, there is an ad that i created and they decided to stop saying it reached the budget which is clearly did not i can see the number of clicks on shopify its nowhere near the numbers they showed me. this app is a mess it designed to suck your money with nothing in return.

i forgot to mention the terrible algorithm . they will literally show your ad to everyone except for people who really want to see your ad no matter how many times you try to edit your information

Monster Munchkins
United States
About 2 months using the app
August 4, 2025

Die App ließ sich sehr einfach und schnell in meinen Shopify-Shop integrieren. Die Einrichtung war selbsterklärend – ich brauchte keinen Support. Ich habe gerade erst mit den Kampagnen begonnen, aber der Start war sehr unkompliziert

AmbiantAura Jalle
Switzerland
14 days using the app
December 17, 2025

Great!

Gadget Hack Central LLC
United States
2 minutes using the app
May 3, 2024

Horrendous customer support. I started up some ads and was instantly locked out of my account. Ive been getting charged for ads for over a month. $156. Customer support has been terrible back and forth with automation. There is literally no resolution to my problem and they cant remove my payment method. Oh but they sent me a screenshot saying that their conversions showed I had 2,000 clicks. I have google analytics, google tags, and obviously shopify analytics and I can literally see how much traffic I get from snapchat ads. It is nowhere near this number. I would be very careful about this sketchy ad program.

ElizondoCulture
United States
6 days using the app
April 19, 2024

can't connect it to Shopify

J80FIT
United States
About 2 years using the app