Reviews (5,401)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
Edited May 15, 2024

I appreciate the fast help I got on Messenger. Despite the ongoing issue, Olivia from chat support has been amazing. She brings a good mood to our chats, like a supportive friend. I hope all customer support could be this positive. Olivia also uses stickers, which is nice but still keeps things professional.

I think it would be helpful to have a floating icon on the platform for easy access to live chat with agents. This would save time from going through Messenger. Sometimes Messenger can take a while to respond, but that's just how it is.

Overall, I'm really happy with their customer support, especially Olivia's help. Thank you, Olivia!

Holy Pots
United States
About 2 months using the app
DSers replied May 14, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team