Reviews (5,406)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for streamlining dropshipping with efficient product importing, order management, and supplier integration. Its automation features, like bulk order processing and AliExpress syncing, save time, especially for large volumes. The app integrates seamlessly with Shopify and AliExpress, offering customizable settings for tracking and pricing. Merchants praise its reliability and outstanding customer support, making it highly recommended for enhancing business operations.

March 23, 2026

Great support from Nico!

DSers helped me today to re-install the app on my browser to fix an issue I was having importing products from AliExpress to my Shopify store, Fashion NetClub. The process was smooth and the support was excellent. Special thanks to Nico for the quick and helpful assistance! Highly recommend DSers for anyone doing dropshipping with AliExpress.

— Ruben at Fashion NetClub

Fashion NetClub
United States
Almost 4 years using the app
March 23, 2026

I had a really positive experience with the DSers customer service team today, especially thanks to Blanca. She was incredibly patient, knowledgeable, and genuinely helpful throughout the entire conversation. Blanca took the time to fully understand my issue and guided me step-by-step with clear, practical solutions that actually worked.

What stood out the most was her professionalism and warm, friendly attitude—it didn’t feel rushed or scripted at all. She made sure all my questions were answered before ending the chat, which gave me a lot of confidence and peace of mind.

Customer support like this makes a huge difference, especially when running an online business. I truly appreciate Blanca’s help and would definitely rate this experience 5 stars. Thank you for the excellent service!

Delightsbasket
United States
Almost 3 years using the app
March 11, 2026

DSers has gone far and beyond to help me with my problems over the years. I have built good, friendly commercial friendships and services. Lalya and others have helped whenever I was stuck or confused. I highly recommend DSers if you want to start a business with reliable suppliers and great customer service.

ALOE WINGS STORE
United Kingdom
Over 2 years using the app
February 4, 2026

Excellent dropshipping tool – reliable and efficient

DSers has been an essential app for managing my dropshipping business. Importing products, syncing variants, and fulfilling orders is smooth and well-organized, even when handling a large number of products.

The automation features save a huge amount of time, and the interface is clean and easy to understand. What really stands out is their customer support — fast responses, clear explanations, and genuinely helpful solutions whenever issues come up.

If you’re running a Shopify store and working with AliExpress suppliers, DSers is one of the most reliable and professional tools available. Highly recommended for both beginners and experienced sellers.

Warmly Lights
United Kingdom
About 3 years using the app
February 17, 2026

When i faced problem using the DSers, the support is 24/7 and able to guide me to solve my problem, patiently and politely guide me thru until my problem resolved. I can even ask a second and third questions for my other shopify store, the supporter is very knowledgable to help. Highly recommended.

Blessings is Here
New Zealand
8 months using the app
February 13, 2026

Love this platform. Easy to use and customer service is top notch.
For instance, I just finished chatting with Aimee who helped me with an issue I was having today. She solved the problem and gave me a simple solution and explained it so I could understand. Thanks Aimee and the dsers team for all your hard work

Revitalize Mind Body
United States
9 months using the app
Edited March 6, 2026

Esfania did a great job helping me today. I'm completely new and Esfania guided me very well and found solutions almost immediatly. The entire process of opening my store Just Dvinci, getting it operating and processing new orders was made much simpler by how the platforms are linked and have knowledgeable help available 24/7

JustDvinci
United States
6 months using the app
February 9, 2026

I had an installation issue today in DSers and honestly didn’t expect such fast help.
The support team resolved my problem within seconds and everything worked perfectly right after.
Extremely professional, quick, and reliable service.
This kind of support really makes a difference for business owners.
Highly recommended!

for You Rin

Limexy
Austria
9 months using the app
January 20, 2026

An outstanding dropshipping app that has made our workflow much smoother and more organized. The system is intuitive and saves us a lot of time in daily operations.

The support team deserves special recognition — fast replies, clear guidance, and genuine willingness to help at every step. Thanks to their support, our work gets done efficiently and on time.

A reliable choice for anyone serious about scaling their dropshipping business.

24 Hour Sport
United States
Over 1 year using the app
January 14, 2026

The app can be quirky (because it's web-based). However, I had some very specific question I couldn't figure out about the app, but I requested help over Messenger and within a couple minutes Cyril was able to help and answered every question, helping me solve my original question and even troubleshot my issues himself. Highly recommmend. IF you EVER have any issues, just contact them, they're highly receptive and helpful.

Bearsacci
United States
About 2 years using the app