DSers: Dropship+AliExpress+AI

This is the second recent update, and unfortunately, it's another step backward in terms of usability.

The latest changes have made the system more difficult to navigate. I now have to move through multiple screens just to determine which suppliers I've selected, something that was much simpler before.

For businesses with specific shipping requirements or those managing multiple suppliers, this update adds unnecessary complexity and slows down day-to-day operations.

I appreciate that improvements are being made, but if your business relies on different shipping rules or multiple suppliers, you may want to consider alternative app solutions until the user experience improves.

Never received my products. I spent almost $300 on an order through my own shop. I never received my order and it's been two years and the issue is still not resolved. I contacted Shopify who said it was an issue for Dsers to handle. Dsers did not help me figure out the issue. They did not even respond to several messages through their messenger or email. Because of their lack of action to resolve my problem I am shutting down because at this point they are making money and I am not. Good luck to anyone who chooses to use this company for their store.

DSers has been a very reliable and efficient tool for managing dropshipping orders. The platform makes order processing and supplier mapping straightforward, saving a lot of time and reducing errors. What truly stands out is their customer support team—responsive, patient, and always willing to assist with detailed solutions, especially for issues like product sourcing and BOGO mapping. Overall, DSers has greatly improved my workflow and order management experience, and I highly recommend it to anyone running a dropshipping business.

The customer service was excellent. I had a problem when a customer placed two separate orders on Shopify. The data transferred to Dsers was corrupted. I contacted Dsers support. In just 15 minutes, with meticulous guidance, my problem was solved. Before that, I had spent two days struggling with it myself. Thank you very much, Dsers.

Thank you so much for you amazing customer support. DSers has honestly been a game-changer for my dropshipping workflow. I went in expecting just another basic order management tool, but it’s way more powerful than that. The bulk ordering feature alone saves hours—what used to take me forever can now be done in just a few clicks. If you’re scaling a store or handling multiple orders daily, that efficiency is priceless.
What really stands out is how smoothly it integrates with Shopify and AliExpress. Product mapping is clean and straightforward, and once everything is set up, the automation feels almost effortless. I also appreciate how easy it is to switch suppliers or optimize products without disrupting the entire store—something that used to be a headache before.
The dashboard is intuitive without being overly simplified. You get real control over your operations without feeling overwhelmed. Plus, features like supplier optimization and tracking updates help keep everything organized and professional, which makes a big difference for customer satisfaction.
Is it perfect? No tool is—but DSers gets a lot right where it actually matters: speed, reliability, and scalability. If you’re serious about dropshipping and want to run things more efficiently without burning out, this is one of those tools that quickly becomes essential.
Bottom line: DSers doesn’t just make dropshipping easier—it makes it sustainable.

Dsers is a very reliable company. I’m truly impressed by the excellent quality of their personalized service—available 24/7 with very friendly staff who always strive to find the best solution for you, acting as experienced guides. You learn a lot about e-commerce platforms like Alibaba, Shopify, and AliExpress, and I’m very happy to have Dsers’ support.

This App is amazing and has helped me grow my business, saving time and automatically tracking orders back to me. I have just contacted customer services and Holly was very knowledgable, quickly resolving an issue I had, perfect service.

Excellent support and very patient customer service.
The support agent spent a lot of time helping me find a better supplier and cheaper shipping options for my dropshipping order. Very professional, kind, and responsive throughout the whole process. Highly recommended!

Grace was super helpful throughout the whole process. I was struggling to find the right product and get everything set up, but she guided me step by step and made things way easier for me. She was patient, clear, and actually cared about helping me move forward. Really appreciate her support — made a big difference.

I’m genuinely impressed with the service provided by DSers

Their customer support is fast, reliable, and truly professional
A special thank you to Luna — she was incredibly patient, kind, and dedicated. She went above and beyond to help me, answering all my questions clearly and making everything easy and stress-free

It’s not often you find this level of care and attention in customer service these days Her support really made a difference and shows how much DSers values its users

I highly recommend DSers to anyone looking for a trustworthy and efficient platform