Reviews (6,426)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a time‑saving “game changer” for AliExpress dropshipping on Shopify. They highlight bulk order processing, automation, and reliable inventory/order syncing, plus smooth integration and easy product/supplier mapping, including multiple suppliers and BOGO setups. Tools for comparing suppliers and shipping, bulk importing, and variant syncing are praised. Many say the interface is clean and support is exceptional, fast, and thorough.
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We needed an old, closed Shopify store removed from our DSers account. The in-app delete couldn't complete because the Shopify store was already closed. Gloria from support picked it up the same day, checked the right account, made sure we understood the data on that store would be lost, confirmed with us from the registered email, and removed it within a few hours. She also sent a screenshot showing our live store untouched. Clear, careful and fast.
Hi there,
Thank you for your kind words and trust! 😊
Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.
Wishing you continued success with your business, and we’ll be here whenever you need us!
The DSers live support team helped me resolve an issue with including supplier shipping costs in my product pricing. They checked my product and explained which shipping method to select. After I made the change, the pricing preview included shipping correctly. Thank you for your patience and helpful support!
Hi there,
Thank you for your kind words and support! 😊
We’re happy to know that DSers has been helpful to you. Your trust and encouragement mean a lot to our team and inspire us to continue improving our service.
We believe every business journey has its challenges, and we’re always happy to be here to support our users whenever they need us. Thank you for choosing DSers, and we look forward to continuing this journey together with you.
I have had a great experience with DSers. It is great for dropshipping and fulfilling orders. Their service is great too, my first time I had Cyril help me, he was ready to help me straight away, he found the solution and even waited for me to fulfil the order to see if it worked. The second time I had Lacey and she was extremely helpful as well, she really looked into the problem I had and found a solution straight away, she also waited for me to fulfil the order to see if it worked. Both their service was incredible and I would highly recommend DSers to anyone interested in dropshipping.
Hi AVANTÉ,
Thank you so much for sharing your great experience with us! 😊
We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Cyril — we’re glad to know that his support made your experience better.
Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
**Title: Excellent Customer Support – Fast and Professional!**
I had a currency synchronization issue between my Shopify store and DSers, where my store currency was incorrectly displayed as CAD instead of USD.
I contacted DSers support and was assisted by Sandy, who was extremely professional, friendly, and responsive. She quickly investigated the issue and successfully corrected the currency settings without disrupting my store.
I truly appreciate the excellent customer service and smooth resolution.
Thank you, Sandy, and the DSers team, for your outstanding support!
**— Carton Online Store**
Hi Carton,
Thank you for your kind words and trust! 😊
Thank you for sharing your experience! It's wonderful to hear that support team has helped you. We take pride in making our users' lives easier, and reviews like yours mean the world to us.
Wishing you continued success with your business, and we’ll be here whenever you need us!
I have had a great experience with DSers. It is great for dropshipping and fulfilling orders. Their service is great too, I had Cyril help me, he was ready to help me straight away, he found the solution and even waited for me to fulfil the order to see if it worked, his service was incredible and I would highly recommend DSers to anyone interested in dropshipping.
Hi HeroVault,
Thank you so much for sharing your great experience with us! 😊
We’re happy to hear that our support team was able to assist you quickly and solve your issue. We’ll also share your kind words with Cyril — we’re glad to know that his support made your experience better.
Providing efficient and helpful support is always our goal, and we truly appreciate your trust and recognition.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
I've used DSers to run my jewellery store for over a year and it handles everything I need: product mapping, order fulfilment and supplier management across hundreds of products. I recently raised a billing question with support, and their team replied quickly and patiently across several conversations. After reviewing my own billing history, I realised the misunderstanding was on my side. I appreciate the team's professionalism throughout.
Hi there,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Great experience with DSers! The platform makes product mapping and order fulfillment much easier, and the supplier comparison feature is very useful. A special thanks to Layla from the support team — she was patient, responsive, and genuinely helpful with my order issue. She took the time to understand the situation and guide me properly. Excellent customer support and a very useful tool for Shopify dropshipping. Highly recommended!
Hi NEXACARTX,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Amazing customer service! The support agent was incredibly patient and helpful with my order issues. They helped fix an order I was struggling to place and also went out of their way to search multiple platforms for a new supplier for my product. Even though we weren’t able to find a suitable supplier for Australia, they really took the time to try different options and explain everything to me. I really appreciate all the help and would definitely recommend DSers support. Thank you so much!
Hi Palexo,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
DSers makes managing my dropshipping orders much easier. The interface is simple, product importing is quick, and bulk order processing saves me a lot of time. Customer support is also responsive and helpful whenever I need assistance. Highly recommended for Shopify dropshipping!
Hi FAYRENEST,
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Wishing you continued success with your business, and we’ll be here whenever you need us!
Excellent support experience. I had a currency conversion issue where DSers was treating USD product costs as GBP, which was throwing off pricing for my UK/EU store. Their support team investigated properly, confirmed the root cause on their end, and actually fixed it by switching my store currency setting to GBP with a live exchange rate - not just a workaround. Fast, genuine problem-solving. Highly recommend.
Hi Varex HQ
Thank you so much for sharing your wonderful experience with us! 😊
We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process.
Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience.
Wishing you continued success with your business, and we’ll be here whenever you need us!
