Reviews (31,485)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with platforms like Shopify and WooCommerce, enabling quick setup and efficient syncing. They value the bulk order processing, advanced product customization, and robust supplier management tools. The user-friendly interface suits both novice and experienced dropshippers, while responsive customer support and automation features like automatic price and stock updates significantly enhance operational efficiency and business growth.

January 15, 2025

DSers is an absolute game-changer for eCommerce businesses. This app is packed with features that streamline the dropshipping process, making it more efficient and less time-consuming. One of the standout features is its ability to process bulk orders in just a few clicks. Instead of spending hours placing orders manually, it can fulfill hundreds of orders simultaneously, saving valuable time that I can be reinvested into growing your business.

The supplier management feature is another big plus. DSers allows you to connect with multiple suppliers seamlessly, ensuring you always have a reliable source for products. This feature also provides the flexibility to switch suppliers quickly if needed, which is crucial for maintaining consistent stock levels and customer satisfaction.

Product mapping is intuitive and user-friendly, allowing you to map multiple suppliers to one product easily. This ensures that you have backup options if a supplier runs out of stock or if shipping delays occur, which can be a lifesaver during peak seasons.

DSers’ integration with Shopify is smooth and hassle-free. The app syncs order details in real time, reducing errors and making inventory management a breeze. The analytics and reporting tools are also incredibly helpful, offering insights into sales performance and helping me make data-driven decisions.

Lastly, the customer support is top-notch, especially Rin who always goes the extra mile to ensure you get the support you need. The DSers team is always ready to assist, providing quick and effective solutions whenever I encounter issues.

I highly recommend this app to anyone looking to optimize their dropshipping operations and scale their business.

The Science Hut
Ireland
Over 1 year using the app
DSers replied January 20, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 11, 2025

As an e-commerce entrepreneur, I've tried several platforms for managing my dropshipping business, but DSers has truly stood out. This tool has streamlined my entire workflow, making it easier to process orders, find suppliers, and scale my store effortlessly.

What I love most about DSers is its user-friendly interface. From importing products to placing bulk orders, everything is intuitive and organized. The integration with Shopify is seamless, making it perfect for my store.

The supplier management feature is another highlight. With DSers, I can easily connect with top-rated suppliers, ensuring my customers get high-quality products with fast shipping times. Plus, the ability to automate tasks has saved me countless hours, allowing me to focus more on growing my business rather than getting bogged down by manual processes.

Customer support is also fantastic. They’re always ready to help with any issue and are very responsive. The pricing is very reasonable, especially considering the immense value this tool provides.

Overall, DSers has been an essential part of my dropshipping success, and I highly recommend it to anyone looking to take their e-commerce business to the next level.

Quiet Pepe
Australia
5 months using the app
DSers replied February 13, 2025

Hi there,

Thank you for your amazing and detailed feedback! We’re thrilled to hear that DSers has helped streamline your dropshipping business and make managing your store more efficient. It’s great to know that our user-friendly interface, supplier management features, and automation tools have provided real value for you.

We also appreciate your kind words about our customer support team—we’re always here to help! If you ever need any assistance, don’t hesitate to reach out.

Wishing you continued success in your e-commerce journey!

DSers Team

February 4, 2025

I love the auto fulfillment but even better you have access to human operators on Messenger. They can help fix any bugs with the automation system and help process orders.

24/7 operator Krystal has helped save me lots of time!

This business being 24 / 7 really helps!

Spartacus
United States
11 months using the app
DSers replied February 13, 2025

Hi there,

Thank you for your wonderful review! We’re thrilled to hear that you love our auto-fulfillment feature and appreciate the support from our customer service team. Krystal and the rest of our 24/7 team are always here to assist you.

If you ever need any further help, don’t hesitate to reach out—we’re always happy to assist!

DSers Team

January 24, 2025

Excellent App and Outstanding Support!

I've been using the DSers AliExpress app, and it has been an incredible experience so far. The app is user-friendly and makes managing orders and suppliers so much easier.

Today, I encountered an issue with mapping suppliers for my products, and I reached out to the client support team. Chloe from the support team was absolutely amazing! She was prompt, professional, and resolved my issue in no time. Her assistance made the process smooth and hassle-free.

I highly recommend DSers for anyone looking for an efficient dropshipping solution, especially because of their exceptional customer support. Five stars all the way! ⭐⭐⭐⭐⭐

BossDeals
United States
About 2 years using the app
DSers replied January 27, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 5, 2025

I had some problem and needed to contact with the customer service and I was assisted by Gloria . The service was amazing! I was really stuck with an issue, but the team guided me through everything step by step and made it so easy to understand. The team was also friendly and patient the whole time. It only took me some time to fix my problem, and I couldn’t have done it without their help. Seriously, great customer service! Thanks again!

Mask Queen Nepal
Nepal
Almost 2 years using the app
DSers replied January 6, 2025

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 25, 2024

I recently contacted DSer's support team to help remove an old store I wasn't using from my account. It was already deactivated, so I couldn't do it without re-subscribing. Ceilia was very helpful and friendly! One of the many reasons I'll continue using DSers to test new stores.

I've been using DSers for a couple of years now, and it's been pretty easy to use. It makes adding products to my store so easy!

Dusk & Bloom
United States
Over 2 years using the app
DSers replied December 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 15, 2025

Awesome dropshipping app very simple and very handy ! The person helping me, Raphael, was very helpful and to the point when I needed him. Using images and many details he quickly solved the problem ! Thank you Raphael

2Fast2See
Greece
Over 1 year using the app
February 8, 2025

⭐️⭐️⭐️⭐️⭐️ Great Experience – Thanks, Myra & DSers!

DSers has been a huge help for LizardVigilante.com! The platform makes sourcing and managing products so much easier, and Myra’s support has been fantastic. The products I’ve found through DSers are really resonating with my customers, and I’m seeing great results. Definitely recommend it to anyone looking for a reliable way to sell!

Lizard Vigilante
United States
About 1 year using the app
DSers replied February 13, 2025

Hi there,

Thank you for your amazing 5-star review! We’re thrilled to hear that DSers has been a huge help for LizardVigilante.com and that Myra provided fantastic support. It’s great to know that our platform is making sourcing and managing products easier while delivering great results for your business!

If you ever need any assistance, don’t hesitate to reach out—we’re always here to help.

DSers Team

January 19, 2025

The agent Rita was very friendly and made sure that everything she did was exactly what i wanted so that nothing would go wrong!! I'm very satisfied with the service and all the attention that DSERS has for its customers!! My rate is 1000 stars!!!

Eretz Israel Store
United States
About 2 years using the app
DSers replied January 23, 2025

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 20, 2024

Hello everyone,
This was the first time I contacted dsers support and I was very skeptical about whether I would get an answer. This skepticism was unfounded, because I received a response from Kimi very quickly and was absolutely delighted. He helped me a lot and the error was then fixed. Simply a great service and very nice contact with Kimi. Keep it up!!!

CLAMINA
Germany
Over 1 year using the app
DSers replied December 23, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team