Reviews (31,967)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization options. They value the intuitive interface, responsive customer support, and features like automatic price and stock updates, real-time syncing, and integrated shipping options. The supplier management and analytics tools are also highlighted for enhancing sourcing and data-driven decision-making.

March 15, 2025

I have been with Dsers for over 5 years and it is the most intuitive, easy app that I have tried for orders. I have had to use support many times over the years and have always been extremely happy when I get off the chat because they always solve my problem and leave me feeling relieved and heard. I give them 5 stars hands down. Today´s hero was Frankie who helped me re-map a product for an ...

Nordic Baby Boutique
Canada
Almost 3 years using the app
DSers replied March 17, 2025

Hello,

Thank you so much for sharing your experience and for being such a loyal DSers user for over 5 years! We're thrilled to hear that our support team, especially Frankie ...

March 21, 2025

⭐ 5 Stars ⭐

"I had an amazing experience with Frankie! They were incredibly knowledgeable and patient, answering all my questions about my Shopify stores. Frankie guided me through the best way to manage and combine my stores, making everything so much clearer and easier to handle. Their expertise and friendly approach made the whole process stress-free. I truly appreciate their help and would ...

Mayas Veil
Australia
Almost 3 years using the app
DSers replied March 24, 2025

Hi,

Thank you for your amazing feedback! We’re so happy to hear that Frankie provided you with knowledgeable and patient support, making your Shopify store management easier ...

February 22, 2025

DSers helps out a lot regarding my products. It simplifies life by a WHOLE lot. But the real gem is their support service. I had a little problem, and in a live chat with Fiona in 5 minutes, it was sent out to be resolved by the tech team. Outstanding support and very fast and effective. Glad I installed this app. I don't care how nice an app is, if their support isn't good, then the overall ...

Amour Bébé
Canada
Almost 2 years using the app
DSers replied February 27, 2025

Hello,

Thank you for your wonderful feedback! We're thrilled to hear that DSers has made managing your products so much easier. It's especially great to know that Fiona's ...

February 25, 2025

Aurora, helped me understand where to locate my customer shipping information and was very knowledgeable about DSERS services. Aurora, was very professional, knowledgeable and demonstrated excellent customer service. Aurora, is the reason why us Shopify Store Owners stay with DSERS as our main primary supplier and automated shipping resource in the United States of America onto the world.
Thank ...

Kamakiuga Beauty
United States
Over 3 years using the app
DSers replied February 27, 2025

Hello,

Thank you for sharing your experience! We’re so glad to hear that Aurora was able to help you with your shipping information and provide such excellent support. It’s ...

March 20, 2025

I'm relatively new to my dropshipping store and don't have many sales, but products started appearing with a price of $0, which was a big problem for me.
Today I decided to seek help from Dsers support and, luckily for me, Zico answered, who quickly solved my problem and offered to help me if the problem recurs. That support means a lot to me. Thank you very much!

Military-Outdoors.com
United States
Over 1 year using the app
DSers replied March 24, 2025

Hi,

Thank you for sharing your experience! We’re glad to hear that Zico was able to quickly resolve your issue and provide you with the support you needed. We understand how ...

February 11, 2025

As an e-commerce entrepreneur, I've tried several platforms for managing my dropshipping business, but DSers has truly stood out. This tool has streamlined my entire workflow, making it easier to process orders, find suppliers, and scale my store effortlessly.

What I love most about DSers is its user-friendly interface. From importing products to placing bulk orders, everything is intuitive and ...

Quiet Pepe
Australia
5 months using the app
DSers replied February 13, 2025

Hi there,

Thank you for your amazing and detailed feedback! We’re thrilled to hear that DSers has helped streamline your dropshipping business and make managing your store ...

February 16, 2025

I had some problem and needed to contact with the customer service and I was assisted very fast . The service was amazing! I was really stuck with an issue, but the team guided me through everything step by step and made it so easy to understand. The team was also friendly and patient the whole time. It only took me some time to fix my problem, and I couldn’t have done it without their help

Artoryhome
United Kingdom
About 1 year using the app
DSers replied February 20, 2025

Hello!

Thank you so much for sharing your experience! We’re thrilled to hear that our customer service team was able to guide you through your issue and provide the ...

February 4, 2025

I love the auto fulfillment but even better you have access to human operators on Messenger. They can help fix any bugs with the automation system and help process orders.

24/7 operator Krystal has helped save me lots of time!

This business being 24 / 7 really helps!

Spartacus
United States
11 months using the app
DSers replied February 13, 2025

Hi there,

Thank you for your wonderful review! We’re thrilled to hear that you love our auto-fulfillment feature and appreciate the support from our customer service team. ...

February 25, 2025

"I had an amazing experience working with Rfimp from the DSers team. She guided me very well through the order fulfillment process and provided clear, helpful support at every step. Her expertise and patience made everything much smoother for me. I truly appreciate her assistance and look forward to working with her again. Thank you, Rfimp!"

The Disen
Canada
About 1 year using the app
DSers replied February 27, 2025

Hello,

Thank you for your wonderful feedback! We're so glad to hear that Rfimp provided such excellent guidance and support throughout the order fulfillment process. It’s ...

March 11, 2025

Been using DSers for several years now. Always been good. I prob dnt use it to its fullest either. But any issues always get fixed quickly. I just had an issue and ZOE fixed it for me quickly. thank you.

Man-Kave
United Kingdom
Over 2 years using the app
DSers replied March 14, 2025

Hello!

Thank you for your continued trust in DSers! We’re glad to hear that your experience has been positive over the years. Our customer service team, including Zoe, is ...