DSers‑AliExpress Dropshipping

Awesome app and top notch customer support
I had a case on one of the busiest seasons of the year and Blanca were a great help. Very responsive, kind and got the issue sorted out in two minutes
Highly recommended

Dsers fulfillment service works great!
I used after trying multiple apps.

At the beginning is complicated due to the number of features, but after is really powerful.

Service is via Facebook works great!

I recently contacted DSers support (Kimi) regarding a currency conversion issue with AliExpress, and I’m very impressed with their service. The CSR who assisted me was quick to respond, clearly understood the problem, and resolved it efficiently. The issue is now fully fixed, and everything is working smoothly again. Really appreciate the professionalism and helpful attitude — excellent customer support!

Fast customer service, one of the best apps I used for my store, works very well.
Amazing support and innovative functions that help reduce time spent on making orders and managing them.
Excellent support from the team. They help us to solve our problem from time to time.
I recommend without hesitation.

Sean Hutcheson Sr.
Outstanding Customer Support Experience
I want to take a moment to recognize Teresa from DSers for her truly outstanding customer support.
As a new seller facing my very first order issue, I was understandably stressed and disappointed. Teresa immediately stepped in with patience, kindness, and professionalism. She carefully explained the limitations of AliExpress shipping filters, walked me through alternative ways to search for U.S.-based suppliers, and even took the extra initiative to search for replacement suppliers on my behalf.
What stood out most was her genuine care and encouragement. Instead of rushing me to a refund, she reassured me, asked me to hold on while she explored every possible option, and made sure I felt supported throughout the entire process. Her communication was clear, timely, and compassionate, which made a frustrating situation much easier to manage.
Teresa went above and beyond what I expected from customer support. She treated my concern as if it truly mattered—and that level of dedication makes all the difference, especially for new sellers.
DSers is fortunate to have her on their support team. If you ever get the chance to work with Teresa, you are in excellent hands. I would rate her 5 out of 5 stars without hesitation and highly recommend her support to anyone using DSers.
Thank you again, Teresa, for your hard work, professionalism, and genuine kindness.

Last night I received my first real order, but ran into an issue when one of my upsell items wasn’t mapped correctly. After struggling to get answers from the supplier and AliExpress, I finally connected with Kimi at DSers. She was professional, knowledgeable, and quickly solved the problem so my order could be processed.

Thank you, Agent Kimi, for saving my very first dropshipping order!

Excellent support and fast resolution!

I had an issue with an old deleted Shopify store still showing in my DSers account and blocking product imports. The DSers support team quickly understood the problem and resolved it efficiently.

They were professional, patient, and very clear in their communication. Everything is now working perfectly, and I can import products from my active store without any issues.

Highly recommend DSers for dropshipping — great tool backed by a helpful support team!

Blanca has been an incredible help with my dropshipping business. She quickly identified and resolved the issues I was having with attaching new products to delivery, making the process far more efficient. Beyond that, she went the extra mile to review other areas of my store, suggesting smart ways to improve product quality and overall workflow. She’s very easy to communicate with, shares her knowledge clearly, and genuinely listens to what I need. Her professionalism and attentiveness made everything effortless. I honestly hope I keep getting Blanca’s support for future sessions — she’s an absolute asset.

I needed help remapping a new supplier to my existing store and product, Chloe was very patient and helpful walking me thru the steps and helping me understand the difference between "remapping and replacing". Im very satisfied with the service and really appreciate the prompt response when ever contacting Dsers support.

Excellent Support from Emanon!
I had an issue with one of my orders, and Emanon from the DSers support team went above and beyond to help me resolve it quickly. They were professional, patient, and made sure every detail was handled perfectly. It’s rare to find such attentive and knowledgeable support these days. Thanks to Emanon, my problem was solved smoothly and stress-free. Truly outstanding service—I couldn’t be happier!