Reviews (31,721)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

January 13, 2025

Zico on the help chat was great at solving my issue. Great app and great customer service!

Letifly Lights & Decor
United States
Over 2 years using the app
DSers replied January 20, 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us ...

January 8, 2025

Vivian helped solve my problem in record time. Thank you.

The Little Baby Brand
United Kingdom
About 3 years using the app
DSers replied January 13, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel ...

February 13, 2025

Vivian was super helpful and patient with me, talking me through many points until we reached a solution. I was actually surprised by how thorough and attentive the service was. Thanks so much Vivian!

homezonecoffee
Australia
Over 1 year using the app
DSers replied February 20, 2025

Hi there,

Thank you so much for your wonderful feedback! We're thrilled to hear that Vivian provided such thorough and attentive support. We're glad she was able to guide you ...

January 24, 2025

Excellent App and Outstanding Support!

I've been using the DSers AliExpress app, and it has been an incredible experience so far. The app is user-friendly and makes managing orders and suppliers so much easier.

Today, I encountered an issue with mapping suppliers for my products, and I reached out to the client support team. Chloe from the support team was absolutely amazing! She was prompt, ...

BossDeals
United States
About 2 years using the app
DSers replied January 27, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...

January 28, 2025

Ich kann diese App nur empfehlen und wenn man Support braucht dann ist Rita zu empfehlen. SIe ist geduldig , freundlich und hilft sofort weiter

nebulamart
Germany
Almost 2 years using the app
DSers replied January 30, 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us ...

February 6, 2025

rick was fast and supportive

GeckoCustom
Vietnam
Over 1 year using the app
DSers replied February 13, 2025

Hi there,

Thank you for your feedback! We’re glad to hear that Rick provided fast and supportive assistance. Our team is always here to help!

If you ever need any further ...

February 12, 2025

Thank you Rita for helping me iron out some kinks. It was very fast and on point. My goal was completed.

Stiktoxic
United States
Over 1 year using the app
DSers replied February 20, 2025

Hi there,

Thank you for your feedback! We’re so happy to hear that Rita was able to assist you quickly and effectively. It’s great to know your goal was completed smoothly! 😊 ...

January 19, 2025

The agent Rita was very friendly and made sure that everything she did was exactly what i wanted so that nothing would go wrong!! I'm very satisfied with the service and all the attention that DSERS has for its customers!! My rate is 1000 stars!!!

Eretz Israel Store
United States
About 2 years using the app
DSers replied January 23, 2025

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. ...

January 22, 2025

nice

Kingpesque
Brazil
Almost 2 years using the app
DSers replied January 27, 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us ...

February 27, 2025

Really patient service! Blanca did a great job

myguy
Germany
About 1 year using the app