DSers‑AliExpress Dropshipping , 24,361 reviews

Today I encounter an issue with one supplier that was causing me a little stress so i start a chat with Sandy on support team and wow with the results, a huge help solving the issue plus i learn more stuff on the way thanks to Sandy really recommend this person on support team. Thank you really.

i had some synchronising issues. was attended to by Bianca and she provides excellent customer service. not only she answered my questions but she tried her best to solve the issue for me.

It is a very good upgrade from the previous drop shipping apps, ease of using the interface, great system in finding and importing the desired products, very helpful and prompt customer service, many thanks Lucia! Recommend the app!

Sally from Dsers was so helpful! I had no idea what I was doing and by the end of our conversation, I understood everything I needed to know and was able to fulfill orders. She was also very nice and patient. Such a great help!

Had a great customer experience today with Ralla, really helped me (the ecommerce newbie) figure out what I needed to know. Professional, helpful and quick responses. Definitely makes me more confident learning how to use Shopify!

So I was completely lost with processing orders and apps being synced and with a simple and quick online chat session it was all corrected, synced, and thoroughly explained. So incredibly helpful!!!! I hate auto chat bots which is what expected and that wasn't the case at all. I wish I knew who helped me so I could send a thank you gift!

The experiences with DSers has been pretty great. I love the tools it offers, and when you explore you find even more features you didn't realize were available. Its not super user friendly in the beginning, but I promise if you take the time to actually explore what DSers has to offer, the user experience becomes exponentially easier. I've also had to contact support on an issue, and they were quick to respond. They even taught me something new! Neva was a great help to me and I'm glad she showed me how to fix the issue I was having, and she made it super simple.

Couln't be any more happier. Others suppliers takes long time in answering giving excuses and overcharging on fees. AutoDS has saved my brand and reputation. Let's see how far we can go with AutoDS.

Rating: ⭐️⭐️⭐️⭐️⭐️

Review:

I recently reached out to DSers customer support for assistance with an issue I was having with my account, and I had the pleasure of being assisted by Vivian. I must say, Vivian provided me with exceptional support that exceeded my expectations.

From the moment I initiated the chat, Vivian was prompt, courteous, and highly knowledgeable. She listened attentively to my concerns and quickly grasped the nature of the issue. What impressed me the most was her ability to provide clear and concise explanations, making it easy for me to understand the steps needed to resolve the problem.

Not only did Vivian resolve my issue swiftly, but she also took the time to ensure that I fully understood the solution and provided additional tips to optimize my experience with DSers. Her professionalism and dedication to customer satisfaction were evident throughout our interaction.

Overall, I am extremely satisfied with the level of service I received from Vivian at DSers. She went above and beyond to assist me, and her friendly demeanor made the entire process pleasant and stress-free. I highly commend Vivian for her outstanding support and commend DSers for having such a dedicated team member. Keep up the excellent work!

Sincerely,
Pet Purrfection Emporium

Alice from DSERS provided an exceptional service experience, significantly surpassing my expectations. From the very beginning, Alice demonstrated a profound understanding of the DSERS platform, ensuring that my journey through the various features was smooth and comprehensible. She delivered step-by-step instructions, coupled with illustrative screenshots and detailed explanations, that guided me through the intricacies of utilizing DSERS effectively. This personalized approach not only enhanced my learning experience but also instilled confidence in navigating the platform on my own. Thanks to Alice's meticulous and patient guidance, I was able to save countless hours that would have otherwise been spent trying to figure out the system. Her dedication and expertise are truly commendable, making my interaction with DSERS not just educational but also genuinely pleasant. Alice's support is a testament to the outstanding customer service that sets DSERS apart in the digital marketplace. Thank you Alice for all your help :)