DSers‑AliExpress Dropshipping , 14,242 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 22, 2023

I got great support from Zoe. She was perfect for my Problem and could help my successfully. She was very nice to me.

Pawsome Plaza
Germany
Time spent using app: 8 days
DSers replied March 23, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 22, 2023

Precisei de ajuda para deletar 2 produtos da lista, o atendimento foi rápido e cordial. Mas não fiquei satisfeita com a usabilidade do sistema, nunca precisei de ajuda para realizar uma tarefa tão simples como essa!

Inkka
Brazil
Time spent using app: 16 days
DSers replied March 23, 2023

Hello,

Thank you for your review, all feedback is important to us and we’re happy to hear more about some suggestions you may have to improve things.
Please contact our customer services team a by below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

March 22, 2023

Clary's service was above and beyond my expectations. I had my first order and I didn't know how to handle it. Plus the supplier I originally had did not ship the product any longer. Clary helped with finding a supplier, walking me through each step until all was completed. It was TRULY very helpful. Thank you!

joeyscollections
United States
Time spent using app: 5 months
DSers replied March 23, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 22, 2023

Clary was really knowledgeable about what I'm, asking. I hope she can raise my insights to the inner team.

Kawaii Castle Shop
United States
Time spent using app: 2 months
DSers replied March 23, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 22, 2023

Tracy was a great help, teaching me how to remap my product and double checking that i was connected properly. Thanks Tracy

Catprecinct
Australia
Time spent using app: 26 days
DSers replied March 23, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 22, 2023

Talked to Emma, she was really helpfull and friendly. She gave me some suggestions wich I didn't ask but I am really glad she told me as a newby.

Shugaloo
Netherlands
Time spent using app: About 2 months
DSers replied March 23, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 22, 2023

Fantastic guy ! very kind and indeed helpful. He was very impatient regardless my slowness of reacting immediately. I really appreciated his availability . merci encore je vous ai donne 5 etoiles. et j'en donnerai plus si cetait necessaire. bonne journee a tte l'equipe DSERs. Fantastic guy ! very kind and indeed helpful. He was very impatient regardless my slowness of reacting immediately. I really appreciated his availability . merci encore je vous ai donne 5 etoiles. et j'en donnerai plus si cetait necessaire. bonne journee a tte l'equipe DSERs

ROYAL CREEK
United States
Time spent using app: 5 months
DSers replied March 23, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 22, 2023

i wanna thank "cat" for helping me out with my order fullfilment. helped me out in a friendly and professional way. thank you CAT

Artful Living Spaces
Belgium
Time spent using app: 3 days
DSers replied March 23, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 22, 2023

muito bom atendimento otimo para resolver problemas do site e dos produtos, de fácil acesso, muito obrigada pela ajuda agradeço.

A SUA LOJA
Brazil
Time spent using app: 28 days
DSers replied March 23, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 22, 2023

Great service always! There are always available which makes it easy for everyone. Thanks to the team.

Style Avenue
Australia
Time spent using app: 15 days
DSers replied March 23, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team