DSers‑AliExpress Dropshipping , 24,477 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.
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It is a very good upgrade from the previous drop shipping apps, ease of using the interface, great system in finding and importing the desired products, very helpful and prompt customer service, many thanks Lucia! Recommend the app!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Couln't be any more happier. Others suppliers takes long time in answering giving excuses and overcharging on fees. AutoDS has saved my brand and reputation. Let's see how far we can go with AutoDS.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Rating: ⭐️⭐️⭐️⭐️⭐️
Review:
I recently reached out to DSers customer support for assistance with an issue I was having with my account, and I had the pleasure of being assisted by Vivian. I must say, Vivian provided me with exceptional support that exceeded my expectations.
From the moment I initiated the chat, Vivian was prompt, courteous, and highly knowledgeable. She listened attentively to my concerns and quickly grasped the nature of the issue. What impressed me the most was her ability to provide clear and concise explanations, making it easy for me to understand the steps needed to resolve the problem.
Not only did Vivian resolve my issue swiftly, but she also took the time to ensure that I fully understood the solution and provided additional tips to optimize my experience with DSers. Her professionalism and dedication to customer satisfaction were evident throughout our interaction.
Overall, I am extremely satisfied with the level of service I received from Vivian at DSers. She went above and beyond to assist me, and her friendly demeanor made the entire process pleasant and stress-free. I highly commend Vivian for her outstanding support and commend DSers for having such a dedicated team member. Keep up the excellent work!
Sincerely,
Pet Purrfection Emporium
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Alice from DSERS provided an exceptional service experience, significantly surpassing my expectations. From the very beginning, Alice demonstrated a profound understanding of the DSERS platform, ensuring that my journey through the various features was smooth and comprehensible. She delivered step-by-step instructions, coupled with illustrative screenshots and detailed explanations, that guided me through the intricacies of utilizing DSERS effectively. This personalized approach not only enhanced my learning experience but also instilled confidence in navigating the platform on my own. Thanks to Alice's meticulous and patient guidance, I was able to save countless hours that would have otherwise been spent trying to figure out the system. Her dedication and expertise are truly commendable, making my interaction with DSERS not just educational but also genuinely pleasant. Alice's support is a testament to the outstanding customer service that sets DSERS apart in the digital marketplace. Thank you Alice for all your help :)
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Milly tackled my issue with patience and skill, guiding me through each step with clear explanations. Their friendly demeanor made the experience enjoyable.
My problem was swiftly resolved. I highly recommend their services to anyone in need of top-notch support. Kudos to Milly for a job well done.
Cheers,
Asion.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Olivia with the DSERs team was Great! Fast, Fabulous Screen Shots, and very helpful!
My experience thus far with all my interactions (and there have been several) have been Fabulous - while the outcome may not have been what I would have wished for on the supplier end - the DSERs (especially Olivia) have been great to work with.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I'm a relatively new dropshipping online business owner and was having trouble with fulfilling one of my orders. But then I talked to Rfimp, a representative from dsers via Facebook messenger and he was very helpful. He helped resolved an issue in a matter of minutes that took me days to work on. He was very patient, understanding and friendly. I'm so glad he was able to help me.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I've beeing using Dsers for over a year and they help me a lot with my dropshipping business. Today I use the 24/7 chat service and Krystal was amazing and super supportive. I highly recommend this platform for anyone who wants to start selling online. They are amazing!!!!!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Greetings,
I wanted to inform you all how great the service was with Rita. I don't have words to thank her enough for being so patient with me. I am lost totally with this as a new business owner doing drop shipping. Please give her a raise. If my business gets to the point of selling like I am imagining, I want to come back and give her a tip for her kindness. I truly appreciate her.
Kind regards,
Joyce Windom
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I have had the pleasure of seeing advice via the Dsers app and Marry answered my queries. She was very helpful and reassuring and offered appropriate advice / guidance on solving an issue.
Please continue with your good work, offering support for small business like mine at times of need is very important for us and good customer service goes extra mile!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team