Reviews (31,741)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.
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I wanted to take a moment to share my appreciation for Sandy, the customer service agent who helped me with placing an order to AliExpress via DSers. Sandy was incredibly patient, attentive, and knowledgeable throughout the entire process. She made sure all my questions were answered and guided me step-by-step to complete my orders smoothly. Her professionalism and friendly demeanor truly made a ...
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...
I recently had the pleasure of receiving exceptional customer service from Rita. She was extremely helpful and went above and beyond to assist me. I was struggling with a particularly difficult problem, and Rita's patience was truly remarkable. She diligently worked with me until we found a solution. Rita is a credit to your team and a valuable asset to your company. Her kindness and dedication ...
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to ...
Rita was excellent! Extremely fast reply and detailed assistance. I hesitated to reach out for help as i don't like to wait but i'm glad i did because i couldn't have fixed it quicker myself!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app ...
I've been using Dser to manage my dropshipping business on Shopify, and I’m truly impressed with the service quality. The app runs smoothly, making it easy to sync products and process orders quickly. What I appreciate the most is the support team – they respond incredibly fast and are always willing to help with any issues. Whether it’s a simple question or a complex problem, their support is ...
Hi there,
Thank you for your amazing review! We’re thrilled to hear that DSers has been a great help in managing your dropshipping business on Shopify. It’s wonderful to know ...
I had an amazing support from Fiona, who has helped me so much being friendly and patient, fixing a huge problem.
Hi there,
Thank you for your kind words! We’re so glad to hear that Fiona provided you with amazing support and helped resolve your issue with friendliness and patience. Our ...
I gotta say I love Dsers and part of what really makes up what makes this platform so great for me is the customer service, Fiona in particular who responded to me extremely Fast and knew the exact root of the error I made and she’s honestly saved me soo much time
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to ...
Rita in customer service did a great job helping me fulfill an order that had lost its mapping. That made the process very quick and simple - thank you!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to ...
The support of dsers is outstanding and i had a problem with some mapping and other stuff the support member name Luna helped me out. she was literally outstanding at her job and helped me for at least half an hour without hesitating. appreciate it
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your ...
I had an experience with this shop this morning. Sandy was my representative and she handled everything so very nice and easy. Every time I have had an issue that I needed help with these customer service folks have been professionally handled it. I am VERY pleased with DSers and have a lot of confidence in them because of people like Sandy. Thank you everyone at DSers.
Ric Overton
Hello Ric,
Thank you so much for taking the time to share your experience! We're thrilled to hear that Sandy provided you with such great support. We pride ourselves on ...
Gloria on the help centre really helped me understand the issue as I have 2 ali express accounts synced to dsers. She identified the problem and now I understand and will be able to come back to her to fix once my order has updated the tracking. Thanks for all your help and understanding gloria a real credit to her team 5 star service
Hi there,
Thank you for your wonderful feedback! We’re delighted to hear that Gloria was able to identify the issue and provide you with clear and helpful support. She truly ...