Reviews (28,848)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for saving time and supporting business growth through features like bulk order processing and automation. Its seamless integration with Shopify and AliExpress simplifies product importing and order management. Advanced product customization and supplier management tools enhance flexibility. The user-friendly interface caters to both beginners and experienced dropshippers. The app is reliable with minimal technical issues. Exceptional customer support, including 24/7 live chat, is frequently highlighted, with agents like Maria, Wendy, and Aimee receiving commendations for their helpfulness and responsiveness.

November 9, 2023

A plataforma tem atendido às expectativas. Suporte prático e eficiente. Parabéns aos envolvidos.

Aki4you
Brazil
10 months using the app
DSers replied November 12, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 9, 2024

servicio al cliente rápido mi solucionado rápido la problema estoy muy contenta

Bijoux
Spain
6 months using the app
DSers replied January 15, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2023

Merci à Neva pour son aide !

Sallezy
France
10 months using the app
DSers replied November 9, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 1, 2024

Minha duvida foi resolvida com muita claresa e rapides. Atendente atenciosa.

Ecentralexpress
Brazil
29 days using the app
DSers replied March 3, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 10, 2023

Horrible you uninstall and the reinstall themselves and double charge u for stuff you don’t use.

Spoiled Bae
United States
About 1 month using the app
DSers replied November 12, 2023

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

January 10, 2024

J'ai reçu l'aide de" SHERRY " Qui m'a répondu très rapidement, cette personne étais aimable et gentille, ces explication été claire et précises.
Je recommande sans problèmes.

Doggy mode
France
6 months using the app
DSers replied January 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 7, 2023

Ótimo atendimento

JJ Outlet
Brazil
10 months using the app
DSers replied November 8, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 30, 2023

Ótimo atendimento da Sandy. Rápida e esperta!

Ablumer
Brazil
10 months using the app
DSers replied November 1, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 18, 2024

Otroligt bra kundservice!!

OrangeEase
Sweden
7 days using the app
DSers replied March 19, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 4, 2024

Toller und schneller Kundenservice. Immer eine Antwort parat. Danke an Blanca für die tolle Hilfe!

bettersafe24
Germany
7 months using the app
DSers replied January 15, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team