Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

Edited September 14, 2023

Suporte impecável e rápido! Muito atencioso! Obrigado!!

14/09/2023 - Alicia, você foi perfeita em seu atendimento! Foi muito rápida e explicou com clareza. Me ajudou demais. Fico feliz por poder contar com você! <3

Ana Banana Moda
Brazil
About 3 years using the app
DSers replied March 4, 2022

Hi Ana Banana Moda,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 22, 2021

Merci à Veronica pour son aide ! Application professionnelle
et service client réactif et à l'écoute.

kozy-shop
France
About 3 years using the app
DSers replied April 29, 2021

Hi kozy-shop,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 14, 2021

Merci a Stephanie de m'avoir sauvé d'un blocage technique, très sympa et son aide tres précise et utile !

Majestika.fr
France
About 3 years using the app
DSers replied November 14, 2021

Hi Majestika.fr,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

December 17, 2019

I like this app a lot. The best app for fast one-click order fulfillment on Ali express. Recommend it. Great customer service.

URBAN Wanted
Lithuania
About 3 years using the app
September 8, 2021

o suporte do dsers é excelente, sempre pronto para resolver os problemas que causamos. A Meena é muito atenciosa!! :)

Varejo Criativo
Brazil
About 3 years using the app
DSers replied September 8, 2021

Hi Varejo Criativo,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited August 12, 2021

I received help from Stephanie, she was awesome. She solved all I needed. I´m very satisfied. Thanks

Cronieri
Brazil
About 3 years using the app
DSers replied May 6, 2021

Hi Cronieri,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 17, 2020

Thats the best-in-class on shopify, all works good, the support, all functions are very usefull i really love it!

OneClick Brasil
Brazil
About 3 years using the app
November 24, 2022

Nephele the best ever <3 ! Quick and clear answer ! I recommend this person 100% ! You must keep this person in your team.

Petit Vinard
France
About 3 years using the app
DSers replied November 25, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 1, 2022

Victoria helped me understand where my problem lay and we uncovered the issue and got to the bottom of it, honestly wouldn’t be able to go to sleep without her help.

MIIVOS
United States
About 3 years using the app
DSers replied November 2, 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 29, 2021

Nice App, and nice customer service ! Lena was very quick to reply and helped me a lot. I highly recommend

Megalys
France
About 3 years using the app
DSers replied October 13, 2021

Hi Megalys,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team