Reviews (31,728)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

March 20, 2022

This is by far the best customer support that I ever received! ⭐⭐⭐⭐⭐
Chris was so helpful and patient with me for a few hours and he successfully solved all my problems and we finally found a solution! Amazing app and top customer support because they do care about they customers and want to do their best to help them out!

Airweeze
United States
Almost 3 years using the app
January 17, 2022

I have a problem with linking dsers and aliexpress. Villanelle from customer support helped me solve it in 10 mins. The service is great

Homelystyle
Canada
Almost 3 years using the app
DSers replied January 18, 2022

Hi Homelystyle,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 16, 2022

Bonjour Jessica et merci pour votre soutien et de trouvé un solution de mon problème j'hésiterais pas revenir vers toi en cas de problème

kraftkid
France
Almost 3 years using the app
DSers replied October 17, 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 22, 2021

5 Stars for Ruby. Love Dsers because of the great customer support via messenger. Thanks alot. Any time I have an issue, they are very helpful.

Suctional
United States
Almost 3 years using the app
DSers replied June 22, 2021

Hi Suctional,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 26, 2021

Really Great app.and it's helpful. i hope you can use it to upload aliexpress products. simple, low price and best customer service.Thanks

help5shops
Hong Kong SAR
Almost 3 years using the app
DSers replied October 26, 2021

Hi help5shops,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited May 20, 2021

Meena at customer support was great, helped me with logging into my account. super helpful overall. will recommend this to others

SewTag
United States
Almost 3 years using the app
DSers replied May 20, 2021

Hi SewTag,

We are happy to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 27, 2022

Le support est toujours disponible. Dommage que les offres marketing ne soient pas visibles dans la boutique.

Cuisine à Jour
France
Almost 3 years using the app
DSers replied February 7, 2022

Hi Cuisine à Jour,

We really appreciate that you enjoy dropshipping with DSers! DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 13, 2021

great app, simply and intuitive, allows you to save a lot of time. Great online support support, thanks

storQ.pl
Poland
Almost 3 years using the app
DSers replied January 13, 2021

Hi storQ.pl,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers on providing a better dropshipping experience. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 29, 2021

I used Dsers everyday to process the orders of my store. Great app. Works well and when I need help the support is always available on Facebook (messanger). I recomend it.

ShopTeka
Brazil
Almost 3 years using the app
DSers replied January 31, 2021

Hi ShopTeka,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 4, 2021

le service client par chat est juste parfait.... problème résolu en 3 minutes merci beaucoup à Catalina!

commeunpetitcoquelicot.fr
France
Almost 3 years using the app
DSers replied May 6, 2021

Hi commeunpetitcoquelicot.fr,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please don't hesitate to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team