Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and AliExpress, enhancing efficiency in product sourcing and order fulfillment. Its automation features save time, allowing focus on business growth. The app is praised for advanced order tracking and exceptional customer support, boosting customer satisfaction and retention. The platform is user-friendly and offers a free unlimited plan for beginners. With 24/7 support available via Facebook Messenger, it's an indispensable tool for dropshipping.

September 14, 2021

The support is very helpful and in particular Nephele who helped me very quickly with my case. I recommend this app to manage your order with shopify.

Atelier de la housse
France
Over 3 years using the app
DSers replied September 15, 2021

Hi Atelier de la housse,

We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 18, 2021

The service from DS'ers is great! Any question of problem is solved quickly. DSers is a perfect app for dropshipping. Thanks guys!

Style Apes
Netherlands
Over 3 years using the app
DSers replied March 18, 2021

Hi Style Apes,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 9, 2021

super application it works very well easy to use and very good customer service very responsive (jesse)

PRINTRIES
Martinique
Over 3 years using the app
DSers replied February 9, 2021

Hi PRINTRIES,

We are grateful for your review of our app. We will let our customer team know that you had a great experience with them, especially with Jesse. Thank you so much for your feedback. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 2, 2021

Very good customer service. They solve my problem. I am very happy for what they did for me. Thank you.

Best Innovation
France
Over 3 years using the app
DSers replied March 2, 2021

Hi Best Innovation,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 3, 2021

I was attended by Catalina and she was super helpful and polite, in addition to having answered me right away. Solved my problem fast, great support 24/7

Zavatte | Beleza fora da caixa.
Brazil
Over 3 years using the app
DSers replied September 6, 2021

Hi Zavatte | Beleza fora da caixa.,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 16, 2022

DSers are great to start drop shipping. Even beginners like myself have been able to start without much learning. Krystal from customer service was quick and very helpful!

DBZ Store
United States
Over 3 years using the app
DSers replied February 18, 2022

Hi DBZ Store,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

October 22, 2021

Meena helped me out and has been amazing! Fast responses and always answers my question. I recommend this app!

vipwatchbands
United States
Over 3 years using the app
DSers replied October 24, 2021

Hi vipwatchbands,

We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 22, 2022

Brilliant assistance from Krystal today. Speedy and efficient resolve for my issue. She provided screenshots to fully explain the process I needed to follow. Thank you!

PetSnooze.co.uk
United Kingdom
Over 3 years using the app
DSers replied August 22, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 7, 2021

Acabei de usar o suporte , otimo atendimento do sebastian, resolveu meu problema com agilidade .sempre que preciso estão a disposição.

N&R Boutique
Brazil
Over 3 years using the app
DSers replied September 7, 2021

Hi N&R Boutique,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited November 18, 2023

Olivia is the best customer support, reactive, friendly (he send cool emote as well) good application obviously to add product.

Mon Tapis Rond
France
Over 3 years using the app
DSers replied September 13, 2021

Hi Mon Tapis Rond,

We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team