Reviews (31,751)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

January 5, 2025

Fiona was very helpful in solving a problem I was having. The issue was resolved in minutes and her communication was excellent. She even gave me information about the issues so I wouldn't have the same problem again.

Shop Kimba
Australia
About 1 year using the app
DSers replied January 13, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 1, 2024

The support I received was excellent and fast. I don't have time to wait around while money is slipping through my fingers. Dsers was able to handle 2 inquiries very fast. Vivian from support handled it all via Messenger. We sent screenshots back and forth until the issues were resolved. She is excellent!

LED Lights For Sale : Affordable LED Solutions : Wholesale Prices
Canada
Over 2 years using the app
DSers replied December 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 26, 2025

DSer has completely transformed the way I manage my dropshipping store! The automated order fulfillment and smooth integration with Shopify make everything so much easier. Finding and importing products is a breeze, and I love how efficiently it syncs with suppliers. The app is reliable, fast, and incredibly user-friendly. Plus, their customer support is top-notch—always quick to respond and very helpful. If you're looking for a hassle-free dropshipping solution, this is the app for you!

TimeXNight
United States
About 1 month using the app
DSers replied February 27, 2025

Hello!

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that DSers has transformed the way you manage your dropshipping store, and that our customer support team has been able to provide the assistance you needed. We’re committed to offering an easy and efficient experience, and it's great to know it’s making a difference for your business.

If you ever need help in the future, feel free to reach out—we’re here to support you every step of the way!

DSers Team

December 30, 2024

I am a beginner and just started my journey. During the setup i had questions that i could not find answers to. So I started up a chat with Luna to find out more about the flow of orders. She was very informative and made my day a lot better with quick and knowledgeable responses.

DSer certainly makes dropshipping a adventure, but a beautiful one.

UBelle Store
Netherlands
4 months using the app
DSers replied January 3, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 25, 2025

I have received valuable and very professional help from Raphael who helped me complete several orders that were on hold, he resolved the problem quickly with kind and respectful treatment. Thank you for your help.

GizmoNest
United States
4 months using the app
DSers replied January 27, 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 20, 2025

I want to give a big shout out to Aimee from DSers team!!! :)

I had completely locked myself out of my account that is connected to my online store and was completely overwhelmed with no luck accessing it and she was able to assist me and help me out with my store. So thank you so much for your kindness and great customer service I received from you today! You are awesome!

Whispering desires Shoppe
United States
3 months using the app
DSers replied January 23, 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 4, 2025

It was great working with Sandy! Not only was she informative, she was able to assist me with more than one issue and she was helpful enough to complete the necessary updates herself on my behalf. This is a prime example of excellent customer support.

Crave Case
United States
11 months using the app
DSers replied January 6, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 6, 2025

I was experiencing a complicated issue in regard to tracking and inventory control with my store on Shopify, After some time working through the issue, Chloe was very helpful in resolving the problem! DSers came through again! BP

GravityOutdoorAndSurvival
United States
6 months using the app
DSers replied January 13, 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 25, 2024

When my customer didn't receive their product I started up a chat with Zico to figure out why. All I can say is that it has been quite a process but in the end everything was resolved. Now I understand how all the services work together to fulfill orders. Thank you!

Shoptribe
Netherlands
About 2 months using the app
DSers replied December 28, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 3, 2025

I’ve only just started using DSers, but so far, so good! I’m really enjoying it because it saves me so much time when importing products. The syncing process is straightforward and easy to use. After placing my first order, I needed to sort out a couple of things, but their live chat support was extremely helpful. I’ll definitely continue using it!

Santino Apparel
United Kingdom
27 days using the app
DSers replied February 5, 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team