Reviews (31,721)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The user-friendly interface suits both new and experienced dropshippers, while robust customer support and automation features like real-time syncing and updates enhance operational efficiency. It also offers comprehensive analytics and flexible shipping options for effective global logistics management.

January 25, 2025

Maria did an excellent job in assisting me with an order issue. Highly recommend this app!

iloveleia.com
United States
Over 2 years using the app
DSers replied January 27, 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel ...

February 5, 2025

This app works and helps to process orders quickly.

When I got a probrem, Gloria helped me to understand and solve my issues with the billing plan. She was reactive and helpfull.

HAWLAYN
France
Over 2 years using the app
February 21, 2025

Recebi um bom atendimento da atendente Jasmine. Ela foi bastante solícita, rápida na resposta, e meu deu um bom direcionamento para que eu pudesse resolver o meu problema com a Aliexpress.

Grindale Corpo e Vida
Brazil
Almost 2 years using the app
DSers replied February 27, 2025

Olá!

Muito obrigado por compartilhar sua experiência positiva! Fico feliz em saber que a Jasmine foi tão útil e eficiente para ajudá-lo a resolver seu problema com a ...

February 5, 2025

Gracias por la ayuda muy amable

Oval Crono
United States
About 2 years using the app
DSers replied February 13, 2025

Hola,

¡Gracias por tu mensaje! Nos alegra saber que recibiste una atención amable. Nuestro equipo siempre está aquí para ayudarte.

Si necesitas más asistencia, no dudes en ...

January 19, 2025

Thank you for your help, Sandy! Moreover, I’m really glad there’s a chat feature for DSers now, because of this, I was able to fix a minor problem quickly!

Wedding She Wrote
New Zealand
Over 2 years using the app
DSers replied January 23, 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to ...

February 16, 2025

Luna was a great help to me following my latest enquiry. She was prompt in responding and has assisted me before. Exceptional service.

PetsDzign
Portugal
Over 1 year using the app
DSers replied February 20, 2025

Hello!

Thank you so much for your feedback! We're thrilled to hear that Luna was able to assist you once again and provided exceptional service. Our customer service team ...

February 15, 2025

Awesome dropshipping app very simple and very handy ! The person helping me, Raphael, was very helpful and to the point when I needed him. Using images and many details he quickly solved the problem ! Thank you Raphael

2Fast2See
Greece
Over 1 year using the app
DSers replied February 20, 2025

Hi!

Thank you so much for leaving such a great review! We're thrilled to hear that you had an awesome experience with DSers and that Raphael was able to assist you so ...

February 18, 2025

Zico

MARCANTTi & Co.
Brazil
Over 1 year using the app
DSers replied February 20, 2025

Hello!

Thank you for your fantastic review! We're so happy to hear that you had an amazing experience with our support team. We strive to provide prompt and knowledgeable ...

January 15, 2025

i spoke to lucky from customers service and she was able to answer all my question and help me get my orders back on track. It took no time and she gave me a lot of information that i needed to know for processing my orders and the best way to complete it.

iMuskop
United States
Over 2 years using the app
DSers replied January 20, 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app ...

January 20, 2025

Excellent service with customer support, thank you

French Sexy Boutique
Australia
Over 2 years using the app
DSers replied January 23, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we ...