Reviews (334)

Overall rating
3.2
Counts per rating level
  • 27% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 53% of ratings are 1 stars
All reviews
May 22, 2024

all old templates are gone!

MAMITASCHE
Switzerland
14 minutes using the app
Shopify replied May 31, 2024

Hi, there.

Thank you for reaching out and sharing your review.

If you have any custom templates in the legacy Order Printer app, then you'll need to migrate your templates to the Shopify Order Printer app.

In order to do so, you need to copy your template's code from the legacy app, and then paste the code into the new app. However, the new Shopify Order Printer app has a slightly different implementation than the legacy Order Printer app. This means that some of your existing templates might not work initially, and you might need to make some adjustments to your template's code. You can find more information here: https://shopify.link/18NL.

Additionally, you can also get in touch with our authenticated Support, as they may be able to take a look: https://shopify.link/vRnL. -Victoria, Shopify Support.