Reviews (334)

Overall rating
3.2
Counts per rating level
  • 27% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 53% of ratings are 1 stars
All reviews
May 24, 2024

Why.....?

The legacy app worked. It's more flexible, holds features this app doesn't and this app requires work from a specialist to convert old templates.

Furthermore, the instructions to create a template are false:
https://help.shopify.com/en/manual/orders/printing-orders/shopify-order-printer/customizing-order-templates

When you "open app", there are no "templates", nor a "create a template" option.

www.comfyballs.ch
Switzerland
13 minutes using the app
Shopify replied June 2, 2024

Hi, there. Thanks for your review of the new Shopify Order Printer App. We do have a help document available here (https://shopify.link/18NL) that you can use for assistance with migrating your old templates to the new app without the assistance of an Advisor. Of course, our advisors are available 24/7 via our Help Center to lend a hand: https://shopify.link/vRnL. As for the 'template's option, when you open the 'Shopify Order Printer' app, you should see 'templates' appear as an option on the left-hand side of your screen. From there, you can select that option. Then 'create a template' will be available on the next screen in the top right. -Imogen, Shopify Support