Reviews (359)
Absolutely terrible experience. Creators just take free gifts and ghost. Shopify Collabs is a way for random people (not actual collaborators or influencers) to take free product from you. Not a way to make money, a way to lose money. Also, there is no expectation set by Shopify Collabs for these "creators". But of course there is an expectation to the business to provide something, whether free or a discount. Very disappointing. You are better off connecting with people yourself on social media platforms.
Thank you for sharing your experience. I understand it must be difficult when creators don't uphold their part of your agreement. While Shopify provides the platform to facilitate the connection between merchants and creators, we don't have the authority to enforce these agreements. For this reason some merchants choose to seek legal counsel and create contracts that both parties can sign. This might be helpful to consider if you choose to continue using Shopify Collabs. For more information please refer to the Shopify Collabs Terms of Service: https://shopify.link/NGAG. -Erin, Shopify Support