Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (5,654)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
    5.5K
  • 2% of ratings are 4 stars
    132
  • 0% of ratings are 3 stars
    10
  • 0% of ratings are 2 stars
    14
  • 1% of ratings are 1 stars
    40
All reviews
July 22, 2024

I added the shipping profiles, still everytime a customer added subscriptions to their carts, the payment could not be made. Waste of time and lost a couple of sales

happypalmx
Mexico
9 days using the app
Appstle Inc. replied July 24, 2024

Dear Merchant,

This is Mitanshu, A Merchant Success Manager here at Appstle Inc.

I am so sorry to hear about the sales loss. We understand that this is a very critical issue.

We have seen such issues in the past if the Shipping profile isn't correctly configured in Shopify. Please reach out to supprot@appstle.com and one of our team members can get on a call with you and have this issue fixed as soon as possible.

Looking forward to your response.