Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, cost-effectiveness, and seamless Shopify integration. It's praised for its variety of subscription schedules, user-friendly dashboard, and unique "Build-A-Box" feature. The app's customization options cater to both simple and complex subscription models. Merchants appreciate the 24/7 chat line and dedicated support team for their quick response and bespoke customizations. The app also offers a trial period, allowing merchants to use it for free until they start making profits.

November 21, 2023

Easy to use, lots of tutorial videos, and speedy replies on chat support! Very helpful.

Growing Naturals
United States
About 2 years using the app
Appstle Inc. replied November 22, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

November 16, 2023

Appstle team are super responsive and helpful and the subscription app does what we need it to

Treatly Subscriptions
United Kingdom
About 2 years using the app
Appstle Inc. replied November 17, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

November 28, 2023

Always very helpful and happy to help with any questions. Also offer handy tips and advice. Thanks

Agua De Madre
United Kingdom
Almost 2 years using the app
Appstle Inc. replied November 29, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

November 25, 2023

We had an issue with one of our subscriptions and Mia was very patient with me, as I am not very experienced with troubleshooting. She was AWESOME and addressed my issue quickly.

3pawspetproducts.com
United States
Almost 2 years using the app
Appstle Inc. replied November 26, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

November 21, 2023

I cannot recommend the app. I recently asked for support to set up a shipping profile so customers from a specific country would get free shipping when subscribing to a product, and customers from other countries would still need to pay shipping. What happened? The App has a serious flaw and customers outside these countries that are meant to receive free shipping were not able to check-out at all anymore. I have lost sales due to this app and when raising this to their customer service - their attitude towards the issue was absolutely unacceptable. Instead of being curious to understand the issue they basically blamed me for their flawed app. I cannot recommend this app and surprised they have so many positive reviews.

NAYA
Germany
Over 1 year using the app
October 18, 2023

For the past 12 months, I've been using the Appstle Subscription app, even though my subscription numbers are relatively modest at the moment. Looking ahead, I'm eager to grow my subscriptions in the next year. What truly impresses me, though, is the incredible customer service this app offers. It's a standout feature that keeps me hooked.

Milkman Grooming Co
Australia
Over 2 years using the app
Appstle Inc. replied October 20, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

November 8, 2023

Great app and has excellent customer support.
It is plenty of options and bulk email notifications.
I love it!

Ethic Herbs
United States
Over 1 year using the app
Appstle Inc. replied November 9, 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

November 22, 2023

this app has worked very well for my small business subscriptions. when there has been an issue it was fixed right away in real time through their chat help service. i would recommend this app.

Girl Meets Glow
United States
Over 1 year using the app
Appstle Inc. replied November 23, 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

November 3, 2023

Appstle support team is extraordinarily quick and helpful. As per my experience, the platform has only been improving. Huge thanks to the hardworking team.

Glenarty Road | Margaret River
Australia
Over 1 year using the app
Appstle Inc. replied November 4, 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

November 20, 2023

So far so good but definitely has a lot of room for improvements especially in terms of seamless integration. Customer service is quick in responding.

JAPAN RAIL CLUB
Singapore
About 1 year using the app