Appstle℠ Subscriptions App
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Reviews (7,364)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for its reliable subscription management, enhancing customer experience and retention. It's praised for easy integration with Shopify, offering flexible subscription options and advanced pricing logic. Merchants experience minimal issues and appreciate the app's support for various models. Customer support is highlighted as exceptional, with 24/7 availability and a proactive approach, making it a valuable tool for those seeking subscription solutions.
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Great app. Enables customers to be able to set and forget but also has alot of functionality for the customer to be able to edit subscription, add one-time products to order and edit schedule when needed.
The team are super helpful and the response time is great. Real time messenger service allows you to chat with the team to help resolve issues. Adam went above and beyond to help me iron out some functionality and visual things.
Highly recommend.
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
We’ve used Appstle for nearly 5 years and, overall, the platform has worked well for our subscription business. However, over time we’ve become increasingly frustrated by features that were previously available on our account being moved behind higher-tier plans without any proactive communication.
Most recently, a feature we had actively used operationally for years was suddenly disabled and reclassified as “Business Plan only,” despite there never being any indication that it had originally been a temporary or complimentary feature. Even internally, support responses appeared inconsistent regarding the entitlement itself.
The issue is not simply about paying more. SaaS platforms evolve, and pricing structures change. The frustration comes from long-standing workflows suddenly breaking after years of use, creating operational issues and customer friction for merchants who built parts of their subscription experience around these features.
To Appstle’s credit, the team eventually resolved the issue after escalation and re-enabled the functionality on our account. We appreciate that outcome. However, I strongly believe the company needs to improve transparency around feature migrations, legacy account handling, and communication with long-term customers.
Merchants who supported the platform in its earlier stages should not feel like established functionality can disappear overnight unless they upgrade to increasingly expensive tiers.
Hi, This is Ria, the co-founder of Appstle. Thank you for being a long term customer of Appstle. When we price gate previously available features, our standing policy is to grandfather long-term merchants, and that policy is built directly into our app. When a new plan-gated feature is added, accounts that pre-date it are automatically treated as already having access. That's why you've continued to enjoy a number of capabilities on your free current plan, which for newly installing merchants, sit on our Business or higher tiers (extended limits, several Customer Portal options, automation features, etc).
The "Let customers add one-time purchases to their subscription orders" toggle is the one case where this didn't behave the way it should have on your account, since a backend check was overriding the grandfather rule.
As you mentioned, we have now applied a fix to that issue. Feel free to reach out to us anytime at support@appstle.com if you have any other questions.
It is a fantastic app that has helped us create monthly subscription offerings to our customers. Sebastien was a huge help to me today and even offered help that I didn't consider. Thank you for your kindness!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Appstle has been a great subscription app for our MdrnLifeDDW.com program. It makes it easy for our customers to subscribe, manage recurring orders, and receive their Mdrn-Life DDW on schedule. The app is simple to use, reliable, and has helped us build a smoother subscription experience for our premium water customers. Highly recommended.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Great product. Our long time subscribers have comments about the ease of use. As a brand, we've feel the same.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Great customer support. The App has been working great for us and our customers for 2 years now. Greatly appreciated the improvements they have been making to the app.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
We have been using this app for over 2 years now, and it has been incredibly stable. In all that time, we’ve only ever encountered one small issue, and the support team resolved it with amazing speed.
Their support team is fantastic, and the app handles our subscriptions flawlessly. This is the ultimate choice if you want a reliable app backed by a truly helpful team!
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
This app works great for our online store. If we have any issues or questions, we just send a message and they are quick to help us resolve any problems or help us understand better. They use snip-its and video to help walk through the process.
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
I think we start to use Appstle 2-3 years ago. what i like the most is that you guys improve the service all the time and that make it quiet easy for people like me that dont have to much time or tecnical knowlegde to have a subscription solution for our customers :)
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
10/10 customer support and reasonably priced app. Highly recommend to any small businesses looking to test subscriptions + bundling without the extraordinarily high price tag.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)