Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (3,880)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing subscription services on Shopify, praising its user-friendly and customizable features such as "Build-A-Box" and widgets. They appreciate the intuitive interface that simplifies setting up and managing various subscription models. The app's reliable performance and responsive customer support are also noted for effectively resolving issues, making it a valuable tool for enhancing customer experiences with subscriptions.

September 24, 2024

So easy and SOOOO helpful!

The app itself is easy to set up, although the support on offer is so good that there really is nothing to worry about if you do get stuck with anything.

We saw a slow start, however, we have been surprised by the popularity of the subscription model and would recommend it to anybody with a product line that is endlessly replaceable.

Our customers love it, so we love it too!

PurelifeBiotics
United States
About 1 year using the app
Appstle Inc. replied September 25, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

November 1, 2024

Our customers have been asking for a subscription service outside of the third-party brands we're already integrated with, so this app has been an excellent service for us after having just launched our new website. And their support team is fantastic!

Gimme! Coffee
United States
6 months using the app
Appstle Inc. replied November 2, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

September 28, 2024

I had a fantastic experience with this app! Kate from customer support went above and beyond to resolve my issue. Not only did she quickly address my concerns, but she also provided valuable advice on how to make the most of the app. Her professionalism and willingness to help truly made a difference. Highly recommend this app and their exceptional support team!

Jupiter
United States
Over 2 years using the app
Appstle Inc. replied September 29, 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

October 4, 2024

I hardly leave a comment or review for any business unless I am impressed with their service or customer service. These people are super fast to reply and their app is one of the best. I highly highly highly recommend them.

Clear Comfort Night Guards
United States
Over 2 years using the app
Appstle Inc. replied October 5, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

October 28, 2024

We needed help with our theme change and wanted to make sure the app was working properly, and the Appstle Subscription team helped us out quickly!

Biscotte Yarns
United States
Almost 2 years using the app
Appstle Inc. replied October 29, 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

October 11, 2024

Appstle is the best subscription option for Shopify. They have great customizable options but their support is even better. They have helped us grow our business significantly.

ForTheBirds.com
United States
Over 2 years using the app
Appstle Inc. replied October 12, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

October 15, 2024

Had an issue accessing my customer subscription accounts. Contacted Shopify via the chat feature. Received an immediate response. I described my issue and their team diagnosed the problem and fixed it immediately. Very please with the service so I didn't have any interruption with my customer's subscriptions.

Billion Dollar Graphics
United States
About 2 years using the app
Appstle Inc. replied October 16, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

October 17, 2024

Nancy, Ash & team very helpful. Customer service is very good, and the app works amazingly. Would definitely recommend :) @Appstle please don't sacrifice the customer service, it's hugely important to us and a big reason why we stay with you!

Overherd
United Kingdom
Almost 2 years using the app
Appstle Inc. replied October 18, 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

October 2, 2024

They make changes in production without notifying customers, resulting in customer portal downtimes of more than 12 hours. Or they upload new features without testing them properly with the result that “things” appear that don't work or don't fit the aesthetics of the portal.
Most of their support tickets take between 24-48 hours to resolve because their agents have limited knowledge and have to pass the issues to their developers.
Some of these issues result in financial and reputational losses for those of us who use Appstle.
They do not calculate shipping rates correctly, so many times orders are shipped without shipping costs and this means losses.
And much more.

Remolonas
Spain
Over 2 years using the app
Appstle Inc. replied October 4, 2024

Dear Merchant,

This is Ria, the co-founder of Appstle. I apologize for the inconvenience you faced. I have reviewed your concerns and connected with the Merchant Success Head, who will contact you to discuss any remaining concerns related to your store.

We hope things are now working smoothly and as expected! Please do not hesitate to contact me at ria@appstle.com or support@appstle.com if you have any other questions. We are available 24x7x365.

October 29, 2024

Appstle Subscriptions has been amazing for my Shopify store!

The support team has been a huge help throughout the setup process. They were quick to answer my questions and made sure everything ran smoothly on my site.

If you’re looking to add subscriptions to your store, I highly recommend Appstle. It’s easy to use and backed by great support!

Cellular Nano Health
United States
4 months using the app
Appstle Inc. replied October 30, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.