syncX: Stock Sync

syncX: Stock Sync

Reviews (843)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
    750
  • 3% of ratings are 4 stars
    28
  • 1% of ratings are 3 stars
    9
  • 1% of ratings are 2 stars
    8
  • 6% of ratings are 1 stars
    48
All reviews
July 24, 2024

App wiped a load of data off live site, 3 weeks later no reply off support. Reported to Shopify, may be they have gone under.

Distinctly Living
United Kingdom
Almost 2 years using the app
SyncX replied July 25, 2024

Hi Distinctly Living,

We are truly sorry to hear about the problems you've experienced and the delay in our response. Your feedback is extremely important to us, and we deeply regret any inconvenience this situation has caused.

We are dedicated to providing reliable services and timely support to all our users. The data loss you mentioned is concerning, and we understand the frustration it must have caused. We are currently investigating this issue to ensure it does not happen again.

We sincerely apologize for our lack of communication. Please rest assured that we are committed to resolving your issue as quickly as possible.

We have contacted you via email, so please check your inbox. Thank you for your patience and understanding.

Best regards,
syncx: Stock Sync Team