Upsell & Cross Sell — Selleasy

This is unacceptable. You did not resolve the issue — the widget is still
broken after the so-called "upgrade" that you promised would fix it.

On top of that, your agents keep disconnecting the chat mid-conversation.
I have to restart the explanation with every new agent because nothing
gets properly escalated.

And worst of all: I don't even know how long this app has been broken.
I only found out because a CUSTOMER warned me that the addons weren't
being added to their order. I've probably been paying for a broken app
for weeks or months, losing sales the entire time.

I'm uninstalling Selleasy and switching to another app. I'll also be
leaving a detailed review on the Shopify App Store reflecting this
experience.

Please revoke the Collaborator access from your side.