Upsell & Cross Sell — Selleasy , 1,206 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
    1.2K
  • 2% of ratings are 4 stars
    21
  • 0% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
    2
  • 0% of ratings are 1 stars
    4
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective cross-sell and upsell features, which have been known to boost average order value. The user-friendly interface, wide range of features, and seamless Shopify integration are also appreciated. The support team is praised for their quick and effective service. The app's pricing is considered fair, with a free tier available for startups. Features like the Frequently Bought Together and customizable offers based on customer purchase history are particularly popular. Merchants have reported immediate increases in sales after using the app, and its translation capabilities are also valued.

August 26, 2022

App is working fine and it is pretty easy to use. One minus is that you cannot do anything else then set up the widgets texts and products. If you need to change colors or place of the widget, then you need to have a Zoom call. One thins is also really sketchy for me that they want to take control of your computer and do it for you. Maybe I'm old fashioned but I don't want that somebody else is controlling my computer.

Wølmark Finland
Finland
12 months using the app
Logbase replied September 1, 2022

Thank you for the feedback, we understand and will take your inputs. Since there are multiple widgets and every theme is different, the styling assistance is manually done by us. It's a one time work (for a theme). But we understand a DIY solution would be good as well and we plan to add such a feature in the coming months.

Regarding taking control of the screen - we are really sorry to have put you in an uncomfortable position. Actually, we have an option to get app access and share our screen as an alternative. Going forward we have instructed our support team to get a clear consent and present all options on how we can support you.

And, don't worry, you are not old fashioned! It's perfectly fine and your choice on how you want to be supported! We really appreciate you being watchful and secure over the Internet.

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