Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective cross-sell and upsell features, which have been known to boost average order value. The user-friendly interface, wide range of features, and seamless Shopify integration are also appreciated. The support team is praised for their quick and effective service. The app's pricing is considered fair, with a free tier available for startups. Features like the Frequently Bought Together and customizable offers based on customer purchase history are particularly popular. Merchants have reported immediate increases in sales after using the app, and its translation capabilities are also valued.

September 28, 2023

I have been using this app for several months, mostly the Frequently Bought Together feature. The app is great, but I had an issue with fonts not matching my shop fonts. I reached out to the team, and Veena solved the issue with no problems in under 10 minutes. I really appreciated that, and it makes me confident to continue using the app, knowing the support is right there when I need it (without the need to wait for someone to get back to me after several hours or even days - like with some other apps).

Brightberry
Australia
Over 1 year using the app
Logbase replied September 29, 2023

Your 5-star review holds significant importance for our entire team. We are excited to hear that you had a positive experience with us. We eagerly anticipate the opportunity to welcome you back in the near future, where we can once again exceed your expectations. Your continued support is invaluable to us, and we look forward to serving you with the same level of dedication and excellence on your next visit.

October 26, 2023

I have been using this app for a few years and it really helps our business with up sells. I had an issue figuring something out and Sudhan quickly responded via the message app then hopped on a zoom and straightened out my issue. Highly recommend!

Medusa's Makeup
United States
Over 1 year using the app
Logbase replied October 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 8, 2023

Easy add on that leads to sales and great support. Sudhal from their team helped us get the design looking much better for our Shopify them. Thanks!

Different Puzzles
United States
12 months using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

November 14, 2023

Lightning-Fast Support!

Integrated Upsell & Cross Sell into my Shopify store for upselling is a game-changer! Super intuitive, seamless setup. I ran into a snag and reached out to support - the problem was solved in under 30 minutes! Kudos to the team for top-notch service. Highly recommend!

Tag4MyPet
Canada
11 months using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

October 11, 2023

Excellent app and the team is super responsive, especially Rahul who is always around and hands-on to help. Most importantly, they understand your business, make suggestions, and are happy to help with any customisation. This is the only date and time picker app on Shopify that works well in the open cart drawer! I have been trying several apps and this is a clear winner.

Crave by Leena
India
4 months using the app
October 9, 2023

Really useful app with great functionality for an affordable price. It is easy to set up and there are different options for different types of offers. The store-front presentation for customers is clear and easy to use.

We have had a couple of glitches with the app, due to conflicts with the theme, but support replies instantly and has helped us quickly resolve the problem every time.

10/10 for customer support.

Neuff Athletic Equipment
United Kingdom
4 months using the app
Logbase replied October 10, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

October 25, 2023

The application and the technical support for this product are first-rate. I would especially like to recognize Kavishan who was able to quickly modify the application to my specifications.

Chris Bliersbach Books
United States
5 months using the app
Logbase replied October 26, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

November 30, 2023

Febin,
Thank you for your great support.
Nice customer service. Nice attitude. Keep it like this. The company needs more people like him

Thanks

Candles & Oud
United Kingdom
5 months using the app
Logbase replied December 4, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words

November 2, 2023

I have this app on both of my stores. It's very easy to set up. My favorite function is that it allows me to customize multi-language texts. Also, the customer support team are very helpful. Siddarth helped me a lot.

imy Shop Japan
Japan
2 months using the app
September 25, 2023

App works great and does exactly what it is supposed to. Used it for 1 year without issues. Incredible quick response time from the support. 5 stars all the way.

Baria.no
Norway
12 months using the app
Logbase replied September 27, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."