Upsell & Cross Sell — Selleasy
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,050)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting average order value through effective upsell and cross-sell features, ideal for promoting smaller, new products. It operates on a freemium model that charges per conversion, beneficial for small businesses. The app is customizable, supports multiple languages and currencies, and is easy to install and integrate with Shopify stores. Customer support is frequently praised for being accessible via chat, Zoom, and email, with a responsive team skilled in handling customization requests quickly. The app is also noted for its stability and performance, enhancing user experience and positively impacting sales outcomes.
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Great and simple app to use with good options all-around. Great customer support and great pricing as well which is rare.
However, it could use recommending items based on tags+criteria instead of having to manually select them. If this option is ever added, this review will change to a 5.
Also some customization options that are built-in with preview would be nice, but this would just be a huge plus.
Almost perfect. Great support and a very useful app, we only wish the product price would update dynamically to reflect the product add ons a user has selected. Unfortunately it's static.
Thank you for your feedback! We have reached out to you via email with potential workarounds for your requirements. We look forward to connecting with you soon.
Easy to install and set up. Online chat help/customer service was brilliant when I had a question, and solved it in under 5mins for me. Only negative is I find it a bit busy on the product page.
Easy to use and fast customer service. Took care of the issue within 10 minutes
Thank you so much for your kind review! We're so glad to hear you had a great experience with us. If there’s anything we can improve or any suggestions you have, please don’t hesitate to share—we’re always looking to enhance our customers’ experiences. We look forward to welcoming you back soon!
The Price is Right, Decent customization, Good Customer Service!
I really appreciate the Freemium model where you pay per conversion, that feels much safer as a small business than committing to an app with too many features I don't need that's way overpriced.
I also think they have quite a lot of good customization options, especially given that it's free (until it helps you sell something).
My one criticism is the backend is a little more text based than visual, although there is a preview of the result, but if you're more of a visual designer than a computer programmer, all the text options are a little intimidating. But it's pretty intuitive! Really, very few compaints.
Shankari was very patient in explaining things to me. Thank you! Great customer service!
Not directly trying to knock this service, but quick insights. I did a bunch of digging to compare services. I decided to install and try Selleasy first. It's great if you have VERY basic needs or a store with a small number of products. But if you want to set any conditions or rules - there's no option for that. For example, there's not even an option to set a post purchase upsell to not trigger if the item in the upsell was already purchased.
So from a simplicity and design standpoint, everything looks very good. But from the ability to customize the offers to your unique needs -- specifically post purchase upsells -- it's pretty lacking. I may come back to try to the other widgets, but I originally installed it specifically for the post purchase widgets.
Support was perfect, only comment is that appointment times are very far in advance, would like earlier availability.
Thank you for sharing your feedback. We'd like to inform you that our chat services are accessible for 20 hours every day. Please don't hesitate to reach out via chat if all Zoom appointments are fully booked. We'll be happy to help.
Veena helped me calmly and quickly when I set up my upsells and had some questions.
Thank you for your feedback! We're thrilled to hear that you had a positive experience with our support. We're constantly striving to improve and would love to know what could have made it a 5-star experience for you. So we have reached out to you by email. Your feedback is invaluable in helping us enhance our app.
Great customer support. Thank you Febin