Reviews (113)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
August 30, 2024

DO NOT DOWNLOAD. This app is absolutely horrible and the customer service is no better. We have created an account then the next day we are not able to login and when you try to create an account it says email already used but when try to reset password you never receive the link to reset the password. I recommend just going through UPS website and doing what you need to do because this app does not do anything and the support is terrible two thumbs down zero stars. DO NOT DOWNLOAD

Japan Food Grocer
United States
About 1 month using the app
United Parcel Service, Inc. (“UPS”) replied September 2, 2024

Hello,

thank you for your message.

You've opened around 6 tickets with us and each of the tickets has been answered with possible solutions. We're always reacting to Customer Suport inquiries within a couple of hours. I encourage you again to get back to us and answer the tickets we've been working on.

Thank you!