Reviews (84)

Overall rating
3.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
All reviews
September 10, 2024

Subject: Terrible Customer Service Experience with KAKACLO

I am writing to express my deep frustration with KAKACLO’s customer service, which has been nothing short of a nightmare. I placed an order on September 4th, and as of today, the status remains stuck at "awaiting to be shipped."

Despite my numerous attempts to get in touch—via email, live chat, Facebook messages, and WhatsApp—I have received absolutely no response. This level of neglect is unacceptable. I’ve reached out several times, hoping for some clarity or assistance, but I’ve been met with complete silence.

Skijnn
South Africa
7 days using the app