Reviews (79)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
September 24, 2024

Would better give them 0. This best describe experience, app is NOT working properly, you would need to check it daily. Is it not SET it and forget it solution.

Purebred Kitties
United States
Over 3 years using the app
Zapiet replied September 25, 2024

Hi Mariia,

Thank you for taking the time to share your feedback. We take all feedback seriously, whether positive or negative.

We have over 1000 merchants using our Delivery Rates by Distance app each month without issue, and the only reason to ever open the app is to change rates.

Our goal with the Delivery Rates by Distance app is to provide an accurate, user-friendly tool to help our merchants manage delivery costs effectively. While we strive for a seamless experience, there may be occasional issues, and our support team is committed to addressing them promptly. In your case, we attempted to investigate the issue, but our access to your store was removed.

If you'd like further assistance, please feel free to reach out to us again at support@zapiet.com.

Kind regards,
Ismail