Appstle℠ Subscriptions App
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (5,656)
They make changes in production without notifying customers, resulting in customer portal downtimes of more than 12 hours. Or they upload new features without testing them properly with the result that “things” appear that don't work or don't fit the aesthetics of the portal.
Most of their support tickets take between 24-48 hours to resolve because their agents have limited knowledge and have to pass the issues to their developers.
Some of these issues result in financial and reputational losses for those of us who use Appstle.
They do not calculate shipping rates correctly, so many times orders are shipped without shipping costs and this means losses.
And much more.
Dear Merchant,
This is Ria, the co-founder of Appstle. I apologize for the inconvenience you faced. I have reviewed your concerns and connected with the Merchant Success Head, who will contact you to discuss any remaining concerns related to your store.
We hope things are now working smoothly and as expected! Please do not hesitate to contact me at ria@appstle.com or support@appstle.com if you have any other questions. We are available 24x7x365.