Reviews (2,494)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
November 3, 2024

The plugin does not work proprely !
specially on the most important thing : abandoned cart workflow stopped to work on 26/10 for no reason !
And "Melvin" from support has no idea how their tool work so i wasted my time trying to explain to him how it's own software suppose to work.. but he keep driving me on none helpful information.. so bascially no way to make it work..

Emzi Paris
France
3 months using the app
Yotpo - Email & SMS replied December 10, 2024

Thank you for sharing your feedback, and we’re really sorry to hear about the frustration you've faced. We’ve already looked into the issue with the abandoned cart workflow and provided you with a solution, but we haven't heard back from you yet. We genuinely want to help and even offered to set up a call to assist you further. Please reach out if you'd like to revisit this, we're here to make sure everything works smoothly for you!