Reviews (109)

Overall rating
4.4
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
All reviews
August 23, 2017

We have wasted literally hundreds of hours trying to get this app to work on our own and with their help. It sets up OK but the product filters and category mapping keep changing over time on their own. This is a huge problem if you have automatic downloads to your merchant center. They did assign an agent to our problem but they could never figure it out. Today, rather than spending my time redoing all our feed filters and category mapping again, I am looking for a new app.

Kayakproshop
United States
9 months using the app
Koongo replied July 29, 2024

We regret to hear about your experience. The app does not change filters or any mapping automatically. We can investigate further to determine what triggered the modifications, please reach out if you'd like to re-connect your store to Koongo.