Koongo: Sell on Marketplaces , 100 reviews

Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
February 23, 2023

Ottima applicazione per chi vende sui Marketplace; integrazione completa e assistenza disponibilissima per qualsiasi problema.
La consiglio vivamente

Time spent using app: About 2 months
February 20, 2023

Koongo has proven to be a useful, well structured service for our store.
The setup flow is simple and well structured. Support is excellent.

Most importantly, Koongo offers a wide variety of integrations, to major e-commerce platforms. We look forward to connecting our store to other major platforms with Koongo.

Time spent using app: 2 months
February 8, 2023

very helpful assistance from Raul who makes sure to reply by the end of each day and addresses all questions.

I personally still find it difficult to navigate and add filters on Koongo and need the assistance of support, however I am hoping that soon this process will become more user friendly.

Must Boutique Cyprus
Time spent using app: 2 months
Koongo replied February 8, 2023

Thanks for your review. We're now working on several improvements to make filtering, conditions and product data transformation much easier, it will be released pretty soon!

Edited January 26, 2023

App works decent at first, requires some getting used to but has extensive runbooks in how to set things up. However, some runbooks just refer to contact support to set things up. We've sent multiple emails to support but had 0 response after 2 weeks.

Update: It seemed like there was a problem with their mail integration with zendesk. I was contacted by Raul and he is helping setting me up the last steps as we speak. Great service so far and would definitely recommend.

Zwart Schoenmode
Time spent using app: 21 days
January 18, 2023

Great customer care. Carlos ofter supports us with the issues occurred.
This APP is crucial for our workflows as it lets us work smoothly with many marketplaces.

Time spent using app: About 2 years
January 17, 2023

We can definitely recommend Koongo for anyone who would like to expend to new marketplaces and automated the process. Smooth integration.
Top customer service who help us to get the feed customised for our needs.

Time spent using app: Over 2 years
December 22, 2022

Finora posso recensire l'assistenza chat: ottima anche se l'orario per usufruirne è un po' ridotto. la App sembra ottima ma l'ho installata solo ieri.

Lady Venezia Shop
Time spent using app: About 1 month
December 21, 2022

Great app to connect to a wide variety of marketplaces. Support are INCREDIBLY helpful to make changes and resolve any issues we may have

Sign of the Times
United Kingdom
Time spent using app: Over 1 year
Edited December 9, 2022

Great service by the support team. It was for me new information, but he truly helped me getting my webshop connected. Thank you

ANDES Exclusive
Time spent using app: 7 days
November 22, 2022

If you have some problem the support helps you so fast and always it informs you for some improvements.

Paloma Barceló
Time spent using app: 9 months