Reviews (143)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales through effective multi-marketplace connectivity. They appreciate its extensive features, including strong integrations with major e-commerce platforms, customizable product feeds, and automated order and return syncing. While the interface may have a learning curve, its performance in stock and price synchronization is reliable. Exceptional customer support, with team members like Carlos, Raul, and Pavel, is frequently highlighted for being responsive and helpful, making it a useful tool for expanding online presence across various marketplaces.

July 11, 2024

We have been using Koongo for a couple of years now, and I'm very satisfied, particularly thanks to their incredible, quick, and professional service. Highly recommended!

Mason's
Italy
24 days using the app
July 8, 2024

Koongo is the perfect tool to generate feeds for different channels. The setup is easy an the Support is just great!

Bikespecht
Austria
About 1 month using the app
July 11, 2024

Works flawlessly and the support is insanely fast

KeepItSneaker
Netherlands
Almost 2 years using the app
May 30, 2024

Worst support. This app do not make it easy for you to list on markedplaces in fact so many errors and bad support you might just upload your products to the selected marketplace, and update manually for each sales.

Dont install. AND CMON 25 DOLLER FOR A FEED WITH NO SUPPORT!

KamiZone
Denmark
About 1 month using the app
Koongo replied July 29, 2024

We’re sorry to hear about your experience. Our records show that you didn't use the app for even half a day, installing and uninstalling on the same day. Despite offering help multiple times, we didn't receive a response from you. If you're still interested, please reach out to our support team, and we'll assist you in getting the most out of our app.
Thanks!

August 18, 2024

still waiting for the support! someone need to read carefully and asnwer or no clients for you!

Agatha Lilly Jewels
Spain
14 days using the app
July 12, 2024

Le service client est PARFAIT ! Merci pour votre aide et votre réactivité. Véritable gain de temps pour arriver aux paramètrages souhaités.
Je recommande ++

Georgespaul
France
About 1 year using the app
April 29, 2024

Very nice app, working great and very helpful customer service. Recommended!

ROTERO
Sweden
4 months using the app
March 20, 2024

Very satisfied with Koongo. Works flawlessly with Shopify, very good and fast customer service. I would definitely recommend Koongo!

Boetiek Aniek
Netherlands
2 months using the app
September 6, 2024

Ottimo servizio, assistenza perfetta.

LaScarpaShop
Italy
About 2 months using the app
March 11, 2024

This helps me big time, I am glad I found Koongo!

Logidon
Netherlands
24 days using the app