Overall rating
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to integrate with various marketplaces and create custom feeds, notably Amazon Fulfilment by Merchant and Zalando. Despite some initial complexities, the customer support team is praised for their excellent service. The app is appreciated for its reliable and efficient syncing of stock and prices, and its ability to aid in business expansion.

March 20, 2024

Very satisfied with Koongo. Works flawlessly with Shopify, very good and fast customer service. I would definitely recommend Koongo!

Boetiek Aniek
2 months using the app
January 26, 2024

Even though I was eventually not even able to set up my Bol.com store yet. Josep went above and beyond to help me set things up. They even offered me a new free trials once the actual shop is activated. Great service!

12 days using the app
March 11, 2024

This helps me big time, I am glad I found Koongo!

24 days using the app
March 4, 2024

Very handy. Support is super helpful.

2 months using the app
January 9, 2024

I am very happy with Koongo and especially their technical service team. One person in particular, Carlos. He listens to our business problems and helps us tackle current issues.

About 1 year using the app
February 8, 2024

Very poor service. I have to hire an external party to help me to install the app. I am so frustrated that I am thinking about changing to a different app after the trial.

About 2 months using the app
January 29, 2024

Koongo claims to help you sell on various marketplaces, but in reality, it's just a source of frustration. The app is ineffective in syncing product information, causing discrepancies that lead to lost sales. Customer support is unresponsive, leaving you stranded with no solution to your problems. Save yourself the headache and avoid this app at all costs.

Merci Traders
United Kingdom
About 1 month using the app
Edited February 2, 2024

Die App ist zwar nur auf Englisch und am Anfang etwas unübersichtlich der Support ist aber sehr engagiert einen zu unterstützen und die Probleme zu lösen.
Insgesamt kann ich die App trotzdem empfehlen und hoffe das es sie auch bald in deutscher Sprache geben wird.

16 days using the app
December 13, 2023

Great customer service. Helpful to set up the app or to fix issues. The app works very well for Amazon Fulfilment by Merchant.

Laboratoire Optim
About 1 year using the app
December 26, 2023

Great integrator to sell in Marketplace! What is more valuable is the customer service, and they have in the team Raül that is such a great professional.

6 months using the app