Reviews (145)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust product feed management, which enhances selling on multiple marketplaces. Features like custom feed creation, automatic syncing with Shopify, and advanced customization are particularly valued. The integration with Shopify is seamless, and the app's performance is reliable. Customer support, especially from team members like Carlos and Raul, is praised for its responsiveness and effectiveness in resolving issues. Merchants find the app valuable for expanding their online presence across various platforms.

December 19, 2024

L'application marche parfaitement avec Amazon. On avait juste un problème de reconnaissance des variantes de nos articles sur la marketplace d'Amazon : toutes s'affichaient en "neuf" au lieu de s'afficher en "neuf" ou "d'occasion". Le service d'assistance a réussi à reprogrammer ce qui devait l'être et enfin ! une application intermédiaire entre notre boutique Shopify et la marketplace d'Amazon fait le "job" à 100% sans que l'on ait à intervenir. Ça fait plaisir et ça fait gagner (beaucoup) de temps !

editions-des-regionalismes
France
About 1 year using the app
October 8, 2024

The best app to connect to marketplaces. Extraordinary assistance, they always respond quickly and help in every situation. Fantastic, thanks!

Il mio negozio
Italy
2 months using the app
August 18, 2024

still waiting for the support! someone need to read carefully and asnwer or no clients for you!

Agatha Lilly Jewels
Spain
14 days using the app
Koongo replied September 12, 2024

I’ve checked internally and we’ve sent messages before, on the same day, and after your review. It seems you might not be receiving them, as we haven’t heard back. We’re still here to help and would love to resolve this. Please check your inbox and spam folder, or contact us directly so we can assist you. Looking forward to your response!

July 11, 2024

We have been using Koongo for a couple of years now, and I'm very satisfied, particularly thanks to their incredible, quick, and professional service. Highly recommended!

Mason's
Italy
24 days using the app
July 8, 2024

Koongo is the perfect tool to generate feeds for different channels. The setup is easy an the Support is just great!

Bikespecht
Austria
About 1 month using the app
July 11, 2024

Works flawlessly and the support is insanely fast

KeepItSneaker
Netherlands
Over 2 years using the app
January 26, 2024

Even though I was eventually not even able to set up my Bol.com store yet. Josep went above and beyond to help me set things up. They even offered me a new free trials once the actual shop is activated. Great service!

Plai-Rug
Netherlands
12 days using the app
May 30, 2024

Worst support. This app do not make it easy for you to list on markedplaces in fact so many errors and bad support you might just upload your products to the selected marketplace, and update manually for each sales.

Dont install. AND CMON 25 DOLLER FOR A FEED WITH NO SUPPORT!

KamiZone
Denmark
About 1 month using the app
Koongo replied July 29, 2024

We’re sorry to hear about your experience. Our records show that you didn't use the app for even half a day, installing and uninstalling on the same day. Despite offering help multiple times, we didn't receive a response from you. If you're still interested, please reach out to our support team, and we'll assist you in getting the most out of our app.
Thanks!

March 20, 2024

Very satisfied with Koongo. Works flawlessly with Shopify, very good and fast customer service. I would definitely recommend Koongo!

Boetiek Aniek
Netherlands
2 months using the app
July 12, 2024

Le service client est PARFAIT ! Merci pour votre aide et votre réactivité. Véritable gain de temps pour arriver aux paramètrages souhaités.
Je recommande ++

Georgespaul
France
About 1 year using the app