Reviews (144)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust product feed management, which enhances selling on multiple marketplaces. Features like custom feed creation, automatic syncing with Shopify, and advanced customization are particularly valued. The integration with Shopify is seamless, and the app's performance is reliable. Customer support, especially from team members like Carlos and Raul, is praised for its responsiveness and effectiveness in resolving issues. Merchants find the app valuable for expanding their online presence across various platforms.

December 16, 2021

Efficient app and excellent customer service; they will patiently assist you all the way while setting up the connections.

13th Avenue BVBA
Belgium
26 minutes using the app
March 14, 2021

Strange it doesn't work for me. :( I installed the Bol.com version, then after that I've got directed to Koongo, and have it installed that. The Bol.com version disappeared from my apps. And, with the new version while it was installed to my store, I was unable to do anything at all.

Sunshine Store
Netherlands
11 minutes using the app
Koongo replied March 15, 2021

In this case, it seems you installed the specific BOL app and the General Koongo app afterwards, the general app installation deactivated the former BOL app installed. We can take care of your integration and reset your Trial period. Can you please get in touch with us at team@koongo.com? Thanks!

February 2, 2021

Lousy application, you can't even install it. You will be asked to create an account, after creating your account you will need to add a store. When you choose shopify, it says again that you have to install the app, then click on install app, you will return to the login screen. I can't get the app installed. Been busy for hours this is really worthless. If the installation does not work, I do not want to know what can go wrong after the installation has been successful and the stores have been linked.

POLO&SKY
Netherlands
7 minutes using the app
Koongo replied February 3, 2021

Hello, I'm sorry about the issue. I checked your Koongo account. There was some problem with your Koongo password. I reset the password for you. Now, you should be able to log into your Koongo account. You can contact me at pavel.z@koongo.com. I can help you with the installation and channel integration.

Thanks.
Pavel

December 29, 2023

SKALA Boutique
Latvia
About 1 year using the app