Reviews (146)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing product feeds across multiple marketplaces, such as Amazon and Zalando, noting its time-saving capabilities and sales expansion potential. It supports custom feed creation and complex attribute adjustments. Merchants praise its reliable feed management and exceptional customer support, highlighting the team's responsiveness and technical expertise.

August 18, 2024

still waiting for the support! someone need to read carefully and asnwer or no clients for you!

Agatha Lilly Jewels
Spain
14 days using the app
Koongo replied September 12, 2024

I’ve checked internally and we’ve sent messages before, on the same day, and after your review. It seems you might not be receiving them, as we haven’t heard back. We’re still here to help and would love to resolve this. Please check your inbox and spam folder, or contact us directly so we can assist you. Looking forward to your response!

July 12, 2024

Le service client est PARFAIT ! Merci pour votre aide et votre réactivité. Véritable gain de temps pour arriver aux paramètrages souhaités.
Je recommande ++

Georgespaul
France
About 1 year using the app
September 6, 2024

Ottimo servizio, assistenza perfetta.

LaScarpaShop
Italy
About 2 months using the app
June 18, 2024

Ottimo servizio! e ottima assistenza clienti!

Calzature D'Acri
Italy
About 2 months using the app
January 19, 2017

I have been using the Koongo feed service for 3 years now, and upon noticing they only have a few reviews here I felt compelled to chime in. I have been using it for Google Shopping for multiple years, and recently added Amazon as a channel using Koongo. Their tools are incredibly robust, very useful, reliable and professionally coded. Their support team is amazing and always helpful and understanding of my issues and quick to respond. I am able to fine-tune my feeds in Koongo with complex attribute composition, math operations, price % edits, regex, you name it. The amount of flexibility and power that they provide for the price is simply best of class.

Seattle Thread Company
United States
About 8 years using the app
May 10, 2022

Best feed app in the game. Very responsive customer service, and Raul will help you customize everything that is possible within Koongo (Almost everything is possible). We have been using for multiple webshops, and everything is running really good, when you get to know the app. Highly suggest compared to other alternatives, that will cause you trouble and long respons times.

Allbuy
Denmark
Almost 7 years using the app
December 22, 2020

one of the most useful apps for our business, helps us export feeds for facebook ads, google ads and for all the other integrations we have with the other platforms that we sell on we plan on extending our business to other countries in the near future and Koongo will be an important ally support takes good care of us and our needs, would recommend!

Adona
Romania
Over 4 years using the app
February 9, 2022

Koongo offers a wide range of integration for the Best Market place especially we target European Market. There straightforward connection with flexible and customizable attributes that fits your store's variable creates a smooth sync between the store and on top of it is their knowledgeable and most helpful support that is always there to help you, listen to you, and offers ideas to help you maximize the benefits of the app. Kudos to Carlos and Pavel. Thanks, guys for always being there.

MSY Invest ( Art-Of-Deal )
Belgium
Over 4 years using the app
May 3, 2017

Fantastic app, plug in and set up quickly. The fantastic customer service has been invaluable. We have had top notch support and help with our feed from the very start. Thoroughly recommend this company.

Bell Tent Boutique 2
United Kingdom
Over 4 years using the app
September 3, 2015

Just love this app. We use it for different sales channels like google shopping, fruugo and others. It's very flexible and easy to add an additional channel.
And the support is also fast and accurate. You just gotta have this.

Bmini
Belgium
Over 4 years using the app