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BIK has been a game-changer for our e-commerce business. The platform's Chatbots make automation easy, handling customer queries efficiently and even driving transactions. The CRM feature is excellent for managing multiple tasks and keeping everything organized.

I also love the broadcast campaigns—they let us send personalized messages to different customer groups, which has boosted engagement. The real-time insights are a huge plus, giving us clear data to track growth and performance.

Overall, BIK is simple to use, effective, and has definitely helped us see better ROI. Highly recommend it!