Reviews (321)
Customer service is extremely, extremely terrible. I submitted a request to source a product, but after an entire week, there was still no response. When I messaged to follow up, there was no reply either. It feels like a ghost app!
Hi there,
We sincerely apologize for the experience you’ve had. We understand how frustrating delays can be. Recently, we’ve been experiencing a high volume of sourcing requests due to the busy season, which has caused some delays in our response times. However, we always make sure to respond to customers when they reach out, and we’re truly sorry that this wasn’t your experience.
If you still need assistance or have any questions, please don’t hesitate to contact us. We are committed to resolving any issues and providing you with the support you need.
Best regards,
HyperSKU Team
