Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Reviews (5,649)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
December 4, 2024

I have held off writing this review as long as possible but have not been able to get a resolution from Appstle support.

During migration our customer data was mixed up, attaching the personal details of one subscriber to another in a visible manner. Instead of looking into this and providing solutions, the Apstle team started updating customer details without consultation, erratically and incorrectly, causing even more damage. At this stage we are not sure of the subscriber loss but it will be significant.

I don't feel that the Appstle team has treated our data or our business with any level of integrity through this process. I'm honestly shocked they are permitted to operate in this way.

Industry Beans
Australia
About 2 months using the app
Appstle Inc. replied December 5, 2024

This is Ria, the co-founder of Appstle.

I am sorry your migration experience was less than smooth.

I looked into the issue, and the errors in the first batch of imports caused an issue. I see that you are now co-ordinating with Hemant to get this ironed out.

We will be monitoring this on priority to ensure your start with Appstle goes smooth. Please feel free to reach out to me anytime at ria@appstle.com