Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
Edited January 9, 2026

Good App with perfect & friendly Support - We had some internal problems using and Raymond took his time to try to help us out. 5 Stars because our problems are internal, not due to Transcy
Very friendly support, always available for quick help - Thanks to Raymond

EastekOnlineshop
Germany
Almost 2 years using the app
FireGroup replied December 27, 2024

Hi there,

My name's Selina from Transcy and we're deeply sorry for any inconvenience causing to your experience

- We understand your frustration with the translation quality and the differences you've noticed. Transcy relies on the Google Translate API, which can sometimes produce results that vary from the public Google Translate interface due to ongoing system adjustments within Google. We regret any inconvenience this has caused."

- For DeepL concern, we're wondering you misunderstood in choosing DeepL plan. To have integration with our app, you need to choose DeepL API plan, I have seen one of my colleagues is reaching out to give the clear explanation, please let them know if you need further support

Regards,
Selina
Transcy by OneCommerce