Reviews (832)
Tested out this platform and canceled. They keep taking money from my credit card, once gone to their website and chat live they claim my account was deleted...STILL GETTING CHARGED!
Avoid signing up to test this.
Hi,
Thank you for your feedback, and we sincerely apologize for any inconvenience caused. We have reviewed your case and found that the paid subscription began after the 30-day free trial period, as the trial was not canceled before it ended. However, we understand your concerns and have processed a full refund of the subscription charge.
Please rest assured that your subscription has now been fully canceled, and no further charges will be made. If you have any additional questions or need further assistance, feel free to contact us directly.
Kind regards,
Michal
Gelato Support Team
