BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

Reviews (823)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
January 8, 2025

Angel 'N' Anarchists
United Kingdom
About 24 hours using the app
Helixo replied January 29, 2025

Summary: You reached out during our offline hours and were unable to receive immediate support. When we followed up, we unfortunately did not receive a response from you.

Dear,

I sincerely apologize for any inconvenience you may have experienced. We truly understand how important timely support is, and I regret that we weren’t available to assist you right away.

Our support team operates between 9:00 AM and 11:00 PM IST, and your initial request came in during our offline hours. As soon as we were back online, we reached out to gather more details to assist you further. However, it seems we did not receive a response.

We genuinely value your experience and would love the opportunity to resolve any issues you are facing. If you could kindly share the details with us, we will prioritize addressing your concerns as quickly as possible.

Thank you for your patience and for giving us the opportunity to assist you. Please let us know how you'd like to proceed—we're here to help.

Kind regards,

Tinu
Customer Support Lead at Helixo