BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

Reviews (1,534)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time currency conversion that enhances the international shopping experience. It integrates seamlessly, boosts international sales, and features a user-friendly interface with customizable options like automatic geolocation-based currency adjustment. The app does not affect site loading speeds, and the support team, including members like Nadeem, Lishana, and Bhagya, is praised for their responsiveness and exceptional service.

October 7, 2024

Chaithra was extremely helpful in resolving the issue I was facing with the currency app. She quickly understood the problem and provided clear guidance on how to fix it. Her support was professional, and she made the entire process smooth and hassle-free. Thanks to her assistance, the app is now working perfectly on my store. Highly recommend Chaithra for her excellent customer service!

lussofits
United Arab Emirates
Over 1 year using the app
Helixo replied October 8, 2024

Thank you for taking the time to share your experience!

We're thrilled to hear that Chaithra was able to assist you so effectively with the currency app issue.

Her dedication to providing professional and clear guidance is truly appreciated, and we're glad to know that your app is now working perfectly. Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


September 11, 2024

Its free. Its useful. It works well. I did have a problem of it conflicting with another app, but the chat support was amazingly quick and helpful. Way beyond expectations for even a paid app. I don't know how they do it!

Sacred Geometrical
Australia
Over 3 years using the app
Helixo replied September 17, 2024

Thank you so much for your kind words!

We're happy to hear that you're finding the app useful and working well for your needs. We’re especially happy that our support team exceeded your expectations and resolved the conflict quickly.

We strive to deliver top-tier service, whether the app is free or paid, and we're grateful for your recognition.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 23, 2024

By far the best app for currency conversion. Really easy to use and the best part is the customer support. Really helpful and help you with custom coding as well. Highly recommend.

FidoFaves
United States
Over 1 year using the app
Helixo replied October 24, 2024

Thank you so much for the fantastic review!

We're thrilled to know that you're enjoying the app and finding it easy to use. It’s great to hear that our customer support has been helpful, especially with custom coding.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 16, 2024

I have been using this app for a while now, and I find it to be incredibly user-friendly and efficient. The interface is intuitive, and I appreciate the range of features it offers. From my experience, it has proven to be a valuable tool for various tasks. I would highly recommend it to anyone looking for a reliable app.

Halo Sneaker
Hong Kong SAR
About 1 month using the app
Helixo replied October 17, 2024

Thank you so much for your kind feedback!

We're delighted to hear that you find the app intuitive, efficient, and equipped with features that suit your needs. It’s fantastic to know it’s proven valuable for various tasks, and we truly appreciate your recommendation.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 21, 2024

Works perfectly for people in countries where shopify payments cant be set up! Shows the products on your shopify page to people visiting in their own currency instead of your own (where your store is based). Help centre is great too for figuring out how to setup and making sure all is working fine on your shopify store!

My Store
Pakistan
9 days using the app
Helixo replied October 23, 2024

We’re so glad to hear that our app is working perfectly for your needs, especially in regions where Shopify Payments isn't available!

It’s great to know that showing prices in local currencies is helping improve your customers' experience.

We're also happy that our Help Center has been useful in getting everything set up smoothly.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 5, 2024

I faced a problem in my theme using this app. I tried to look for different solutions on the internet to no avail. I contacted the support team and within just a few minutes I got a response with the solution. This app is great. It allows you to customize it to suit your desired them. Thank you Bhagya for your response.

JoyfulPotty Store
United States
About 1 month using the app
Helixo replied October 7, 2024

Thank you for your wonderful feedback!

We’re glad to hear that our support team could quickly assist you with the issue you faced.

It's great to know that the app’s customization features are helping you achieve your desired theme.

We'll be sure to pass your appreciation to Bhagya as well!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 4, 2024

I have using this app since 1 year, and the support was extremely great also the features of app is also good.

Shreeman
India
10 months using the app
Helixo replied October 7, 2024

Thank you for being a loyal user of our app for the past year!

We're thrilled to hear that you’ve had a great experience with our support and that you find the app’s features helpful.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 6, 2024

There's a bug with the app. Keeps sending me to the same page and switching currencies randomly.

It was working perfectly fine for months and suddenly everything went crazy a few days ago

WaedLine
Bahrain
7 months using the app
Helixo replied October 10, 2024

Summary: The issue was caused by a technical glitch that affected the currency button, but it was resolved within a few hours.

I sincerely apologize for the inconvenience you've experienced with the app.

We recently encountered a technical issue that caused the currency button to behave unexpectedly, leading to the problems you described. I’m happy to let you know that our team has resolved this issue within a few hours.

We would appreciate it if you could give BUCKS another try by reinstalling the app. We're here to help ensure everything works smoothly.

If you have any further concerns, feel free to reach out. Your satisfaction is our priority.

Thank you for your understanding.

Kind regards,

Tinu
Customer Support Lead at Helixo

October 7, 2024

Great app with efficient customer service, offered even on a free plan which is unbelievably generous.

Tranquilite
Hong Kong SAR
5 months using the app
Helixo replied October 8, 2024

Thank you for your kind words! We're delighted to hear you're enjoying the app and our customer service.

Providing reliable support, even on the free plan, is something we're passionate about, and it’s wonderful to know it made a difference for you. Thanks for sharing your experience!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


September 11, 2024

Easy to use with to-the-point functionalities and settings options. The personal live assistance that double checks and make sure the setup is working on their end is very welcome too.

exilestarfashion
Canada
2 months using the app
Helixo replied September 17, 2024

Thank you for your wonderful feedback!

We're so glad you find the app easy to use and appreciate the straightforward functionalities and settings.

It’s great to hear that our live assistance added value to your experience by ensuring everything was set up correctly.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team