AOV.ai Free Gift BOGO Discount
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Reviews (635)
Be careful - the app will randomly activate old campaigns without your knowledge. we had some unhappy customers after finding out they aren't receiving free gifts because the offer was not supposed to be active.
Dear RusticGemJewelry Team,
This is Liz, Customer Success Leader from AOV Support Team. I'm truly sorry for the inconvenience caused. I understand how frustrating this situation must have been for you and your customers, and we take full responsibility for the issue.
Our development team is aware of the problem with old campaigns being reactivated and is actively working to resolve it as quickly as possible. We are committed to ensuring this does not happen again.
Thank you for bringing this to our attention, and I deeply appreciate your patience as we work to improve. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Warm regards,
Liz