Reviews (2,495)
Overall rating
4.7
January 23, 2025
I have been using this app for the past two years, the sms campaign part of things Is a complete scam. Recently I’ve noticed that the campaigns aren’t being sent to my customers and the app is overcharging for messages sent. I’ve reached out each time and a ticket is created with no resolution and broken promises. I will be moving to a different app.
SNNUDE
United States
Almost 3 years using the app
Yotpo - Email & SMS replied
February 25, 2025
We're sorry to hear about your experience, and we truly understand your frustration. After reviewing the campaign, we found everything was sent as expected, with some messages remaining pending due to insufficient funds. We know this isn't the experience you were hoping for, and we're here to assist you if you'd like to discuss it further. Thank you for your feedback.