Reviews (210)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
January 30, 2025

The help desk and team are very accommodating, although there is occasionally a delay in response times. It appears that there is a preference for resolving issues promptly once a ticket is assigned; however, I have higher expectations regarding the integration of artificial intelligence, as they are positioned to enhance automation processes.

Mistree Sweets
India
About 2 months using the app
DelightChat replied May 16, 2025

Hi Team Mistree Sweets,

Thank you for your valuable feedback! We’re glad you find our team accommodating. We’re constantly working on improving our response times and exploring advanced AI features for better automation. Your insights help us get better. Let us know if there's anything else we can assist you with.

- Baz from DelightChat Support Team