Reviews (2,494)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
February 9, 2025

The app purposely reports fake ROI data to incentivise you to spend more on sent emails. When we contacted them showing fake ROI reports on orders that were included in results despite having nothing to do with sent email campaigns they only said that they could not provide information on how the data is calculated and closed the ticket.
We're reporting them for a gross violation of the Shopify Partner Agreement, and hopefully, we'll see them gone from the Shopify app store soon.
According to our legal, knowingly providing fake ROI reports to manipulate you into increased spending meets a legal definition of fraud, so we will likely take matters further.

Babylove.ie
Ireland
5 months using the app
Yotpo - Email & SMS replied February 18, 2025

Thank you for meeting us earlier this week and sharing your thoughts. We greatly value your feedback about our attribution model and we will continue to develop and improve our Product in accordance with the Shopify guidelines. We hope we can restore your trust and are here for any other questions.