Reviews (573)

Overall rating
3.9
Counts per rating level
  • 69% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 21% of ratings are 1 stars
All reviews
Edited January 23, 2026

Ship station only gets worse with every update. In the last 6 months it has been constant bugs, long lag times, ever-changing UI, and API issues. We have had entire days where we cannot ship orders due to some new error messages or issues connecting us to our carriers. We spend more time checking https://status.shipstation.com for outages than actually shipping out orders. Would avoid this app if possible!

Vermont Nut Free Chocolates
United States
About 3 years using the app
ShipStation replied March 12, 2025

Thank you for your review and your feedback, we are truly sorry to hear this has been your experience with our team! We've located your ticket and a team member has reached out to assist. This is not the level of support we are accustomed to providing our merchants and would love the opportunity to make this right. We are hoping to hear back from you shortly!