Reviews (429)
I had the app installed at the end of 2024. There was some growing pains to figuring out how best to submit disputes, evidence, etc through their app. But the bonus discounts on the initial chargeback wins were enough to push me over the line. Soon after we found out that the advertised discounts aren’t real and they don’t provide support or a way to track this. So onboarding promotions regarding discounts on first chargeback wins don’t actually apply. Other than that, it does speed up the evidence and chargeback tracking
Hi Japan Scissors USA,
Thank you for the balanced review, and apologies that this went unanswered at the time.
On the win-based discounts: we can now produce a per-invoice breakdown showing the billed amount, any discount and any credit applied on each line, so this is something you can verify directly rather than having to ask. If you'd like us to pull that for your account and go through it with you, email us at support@chargeflow.io
Good to hear the evidence and tracking side was working well for you.
The Chargeflow Team
